Waiter / Waitress - Italian Restaurant

We invite you to join the world of luxury hospitality at Raffles Doha as our new Waiter – Italian Restaurant. As a Waiter – Italian Restaurant at Raffles Doha, you will deliver an exceptional dining experience that reflects the elegance, warmth, and personalized service standards of the Raffles brands. You will be responsible for providing attentive, knowledgeable, and refined service, ensuring every guest enjoys an authentic and memorable Italian dining journey.

You will play a key role in creating a welcoming atmosphere, anticipating guest needs, and ensuring seamless coordination between the kitchen and service teams.

Key Responsibilities

• Deliver warm, professional, and personalized service in line with Raffles luxury standards.
• Greet and seat guests in a courteous and elegant manner, ensuring a positive first impression.
• Present menus, explain dishes, and provide recommendations on food and beverage offerings, including Italian specialties and pairings.
• Take accurate food and beverage orders and communicate them clearly to the kitchen and bar teams.
• Serve food and beverages promptly, ensuring proper presentation and service standards are maintained.
• Anticipate guest needs and respond promptly to requests with professionalism and attention to detail.
• Maintain strong knowledge of Italian cuisine, ingredients, preparation methods, and daily specials.
• Ensure tables are properly set, clean, and maintained throughout service.
• Handle guest feedback and concerns professionally, escalating when necessary.
• Collaborate closely with kitchen and service teams to ensure smooth and efficient operations.
• Promote restaurant offerings, upsell menu items, and contribute to achieving revenue targets.
• Adhere to all hygiene, safety, and operational standards at all times.
• Support closing duties, including cleaning and resetting tables and service areas.

• Previous experience as a Waiter/Server in an Italian restaurant or luxury hospitality environment preferred.
• Strong understanding of food and beverage service standards.
• Michelin-starred restaurant experience is an advantage.
• Knowledge of Italian cuisine and wine is an advantage.
• Excellent communication and interpersonal skills.
• Professional appearance and guest-focused attitude.
• Ability to work in a fast-paced, high-end dining environment.
• Strong teamwork and multitasking abilities.
• Fluent in English; additional languages are an advantage.
• Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected.
• Create an environment where colleagues are empowered, supported and recognized.

Employee Benefits 
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. 

Our Values 

Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.  

Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.​ 

Belonging: We celebrate our differences. We support each other and we always stand together.​ 

Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. ​ 

Integrity: We build trust through mutual respect and being authentic.​ 

Diversity & Inclusion 

We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.