Customer Logistics Specialist 客户物流工程师（芜湖）

New product phase in

1. New product/project introduction timely
2. Customer concept (Delivery term, 3PL, Packaging, etc.)

Customer order/demand management

1. Regularly getting customer order (short-term and long-term)
2. Communicate with customer/BU sales/CDP planner about volume accuracy and update
3. Deliver 2+2 weekly demand and monthly forecast to interface partners
4. Weekly update in SAP R/3 system scheduling agreement
5. Monitor customer demand fluctuation

Customer satisfaction

1. Delivery performance and reliability
2. Timely respond to customer investigation and specific logistics requirements
3. Reliability and competence of contact person in plant-to-plant communication
4. Intervention in crisis situation
5. Regularly monitor logistics KPI result from customer

Inventory management

1. Regularly monitor FG inventory and take actions towards abnormal inventories
2. Closely track in ECN and EOP process, to avoid slow moving and obsolete stocks.
3. Continuously optimize the inventory structure

Customer delivery

1. Create appropriate dispatch plan
2. Take effective measures to minimum premium freight cost under complex market situation
3. Closely monitor delivery status to ensure fulfilling customer order
4. Avoid premium freight

Reconciliation

1. Timely reconciliation with customer and Controlling
2. Abnormal settlement management to avoid gap between delivery and invoice

Problem solving

1. Deal with transport damage, returns and replacement

Others

1. Work on project phase in and phase out
2. Team work and information transparency to create an agile and optimum supply chain

Education / Certification

Bachelor degree or above in Engineering, Logistics or equivalent

Professional Experience
1-3 years of working experiences in supply chain, especially in manufacture industry

Project and/or Process Experience

project management experience

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