Senior Middleware Operations Engineer WSO2/API Management

We are looking for a Senior Middleware Operations Engineer WSO2/API Management to join our team.
 

Mission:

• The Senior Middleware Operations Engineer is responsible for ensuring the stability, support, and operational excellence of WSO2 and API Management services in production.
• The role covers incident handling, troubleshooting, certificate and routing issue resolution, standard changes, monitoring review, and support for service continuity.
• A key objective of the position is to strengthen the integration support team with a more experienced operations profile able to manage complex run issues and reinforce overall service resilience.

Requirements:

• 5+ years of experience in middleware operations, API platform support, or integration production support
• Proven experience with WSO2 and/or API Management platforms
• Strong background in monitoring, incident management, troubleshooting, service restoration, and run support
• Good knowledge of Linux, logs analysis, certificates, routing, and API gateway operational topics
• Able to work autonomously on complex support cases in a critical environment
• Experience in regulated or high-availability environments is a plus
• Confirmed profile with 4 to 5 years of relevant hands-on experience

 

• Incident, change and production support management
• Monitoring, alerting and observability implementation
• WSO2 Management operations support
• API gateway runtime operations and support
• API lifecycle and platform configuration management
• Load balancer / reverse proxy basics
• Incident, change and production support management
• Monitoring, alerting and observability implementation
• API security, certificates and access control
• Deployment support, troubleshooting and log analysis

Nice to have:

• Experience in the financial or banking sector

Hybrid work, with 2/3 days of work in the office in LISBON per week