Audience & Experience Marketing Manager

Christie Lites is seeking an Audience & Experience Marketing Manager to support the development and execution of customer engagement strategies focused on strengthening long-term client relationships and enhancing the overall client experience. This is not a traditional demand generation or content-focused marketing role. The position is centered on relationship-driven marketing, audience engagement, and customer experience development. Key Responsibilities Develop a strong understanding of Christie Lites’ client base, including customer behaviors, operational challenges, and relationship dynamics Design and execute customer engagement initiatives, including events, VIP experiences, and personalized touchpoints Identify opportunities to improve the client experience and reduce friction across the customer journey Partner cross-functionally with leadership, sales, and operations teams to align engagement strategies with client needs Support relationship-focused communication and audience engagement initiatives globally Qualifications Experience in experiential marketing, customer engagement, hospitality, live events, or relationship-driven B2B environments Ability to build and maintain long-term professional relationships Experience managing customer-focused programs, events, or engagement initiatives This Role Is Not Focused On Demand generation or lead volume targets High-volume outbound marketing SEO or editorial-only content production Paid media campaign management What Christie Lites Offers Opportunity to help shape a customer-focused marketing function Direct involvement in high-value global client relationships Collaborative and relationship-driven work environment Autonomy, creativity, and strategic influence within the organization