Administrative Assistant

HVAC Division / Corporate Support We are seeking a highly organized and proactive Administrative Assistant to support our growing HVAC division while also assisting with corporate administrative operations as needed. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering excellent customer service and operational support. The ideal candidate is professional, detail-oriented, adaptable, and comfortable managing multiple priorities while helping build efficient systems and processes within a growing organization. Coordinate scheduling and dispatching for field technicians Manage customer communications including appointment confirmations, follow-ups, and service updates Track and maintain service tickets, work orders, and maintenance agreements Assist with estimates, proposals, invoicing support, and warranty documentation Provide administrative support to the HVAC division and assist corporate operations as needed Support customer coordination and communication as divisions continue to grow Help develop and improve administrative processes, workflows, and organizational systems Maintain accurate records and ensure timely communication between customers, technicians, and leadership

2+ years of administrative experience, ideally in a trades or service-based business Strong organizational skills with the ability to juggle priorities across multiple business lines Excellent written and verbal communication Proficiency with Microsoft Office Comfort learning new software Customer-service mindset and a calm, professional phone presence Self-starter who thrives in a growing environment and welcomes evolving responsibilities High school diploma or equivalent required; associate's degree or relevant certifications a plus

Medical insurance Dental insurance Vision insurance Life insurance Flexible spending account Employee assistance program Paid time off Parental leave 401(k) plus match