Job Details

Are you looking to join a healthcare company that is based on excellence and love? Then this is the position you need to check out!

ChristianaCare is one of the country's most dynamic healthcare organizations, centered on improving health outcomes, making high-quality care more accessible, and lowering healthcare costs. ChristianaCare includes an extensive network of outpatient services, home health care, urgent care centers, three hospitals (1,299 beds), a free-standing emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care, and women's health. It also includes the pioneering Gene Editing Institute and was rated by IDG Computerworld as one of the nation's Best Places to Work in IT. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. It is continually ranked by U.S. News & World Report as the Best Hospital. With the unique CareVio data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.

ChristianaCare Offers

• Full Medical, Dental, Vision, Life Insurance, etc.
• Two retirement planning offerings, including 403(b) with company contributions
• Generous paid time off with annual roll-over and opportunities to cash out
• 12-week paid parental leave
• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

About This Position

ChristianaCare is searching for an Employee Relations Specialist to beresponsible for fostering a positive and productive work environment by providing guidance and support to employees and managers on a wide range of employee relations matters. This role involves managing employee grievances, conducting investigations, ensuring compliance with labor laws, and promoting fair and consistent workplace practices. The ideal candidate will possess strong interpersonal skills, sound judgment, and a deep understanding of employment law.

Principal duties and responsibilities:

Employee Relations Management:

• Serve as a point of contact for employee inquiries and concerns related to workplace policies, procedures, and practices.
• Provide guidance and support to managers and employees on performance management, disciplinary actions, and conflict resolution.
• Mediate and resolve employee disputes and grievances in a fair and impartial manner.
• Develop and implement strategies to improve employee morale and engagement.
• Leadership engagement
• Collaborates with operational management to achieve Christiana Care business objectives such as change leadership, retention initiatives, improving employee engagement

Investigations and Compliance:

• Conduct thorough and impartial investigations into employee complaints, including allegations of harassment, discrimination, and policy violations.
• Prepare detailed investigation reports and recommend appropriate corrective actions.
• Ensure compliance with all applicable federal, state, and local labor laws and regulations.
• Maintain accurate and confidential employee records.
• Conduct exit interviews, and analyze the data for trends and improvement opportunities.

Policy Development and Implementation:

• Develop, revise, and communicate employee relations policies and procedures.
• Interpret Christiana policies
• Provide training to managers and employees on employee relations best practices and legal requirements.
• Stay up-to-date on changes in employment law and best practices.

Performance Management Support:

• Assist managers with performance improvement plans, and progressive disciplinary actions.
• Provide guidance on performance evaluations, and feedback delivery.

HR Collaboration:

• Work closely with other HR team members to ensure consistency and alignment in HR practices.
• Contribute to the development and implementation of HR initiatives and programs.
• Assist with HR projects as needed.
• Return to work arrangement
• Accommodation request

Analytics

• Tracks key metrics to identify trends and opportunities for improvement.

Minimum education and experience requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field or higher required.
• 2 years of experience in employee relations, human resources, or a related field.
• SHRM-CP or PHR certification preferred.

Annual Compensation Range $73,611.20 - $117,790.40

This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

Jun 6, 2026

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program.  To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/