Human Resource Officer

Vivant is a US-based managed services provider delivering enterprise-grade internet, phone, and network solutions to restaurants, medical offices, auto dealers, and service businesses across the United States — trusted by brands like Dunkin’, Buffalo Wild Wings, Dave’s Hot Chicken, Jimmy Jones, and many more. We’re hiring for an HR Officer — Multi-Region Operations, who spearheads HR initiatives and process improvements for a global team in the US and independent contractors across the Philippines and LATAM. KEY RESPONSIBILITIES Compliance & Risk Management Own full DOLE and BIR compliance Manage payroll operations, statutory benefits, and contractor classification Keep us audit-ready at all times Systems & Process Design Build SOPs, playbooks, and HR knowledge systems Automate manual workflows Document everything accurately People Operations Manage and directly execute onboarding, offboarding, employee records, timekeeping, and benefits administration Ensure zero errors in payroll, contracts, and HR documentation prior moving forward Performance Management Design and enforce performance frameworks, PIPs, and manager coaching Handle complex employee relations cases and investigations Drive accountability without drama Strategic Partnership Work directly with US leadership on workforce planning, org design, and retention strategy Use data to drive decisions Flag organizational health risks proactively Culture Execution Design engagement initiatives that move eNPS and retention metrics Protect the culture as we scale Make Vivant a place top performers stay

6+ years HR experience with 2+ years in management or senior HR roles Experience spearheading process and policy improvements across HR operations and employee lifecycle management. Expert-level knowledge of Philippine labor law, BIR transactions, and DOLE compliance Systems builder: You've designed HR processes from scratch and scaled them Fluent English: Professional written and verbal communication US hours: Comfortable working evening PH time aligned to US Central timezone

Salary is negotiable (based on experience) 13th month pay Performance bonuses tied to business outcomes Clear path to Senior HR leadership as company scales 15 days paid time off (after probation) HMO coverage (Maxicare) Fixed weekends off On-site role with collaborative team environment