Business Manager (Technology)

To support the Business Head to implement programmes, projects and initiatives to enable strategy, achieve minimum standards of service, adherence to governance standards, manage costs and achieve budgets, while continuously improving operational efficiency of the team with clear objectives and established tools. Responsibilities are directed by the requirements of the Business Head and align to the strategic objectives of the business unit.

• Bachelor of Inform Technology/Information Systems, Finance, or Business Commerce.
• Exposure to technology or digital transformation.

Experience: 

• 5-7 years: Experience in business operations and managing projects to completion to achieve defined business objectives.
• Experience in influencing stakeholders at different levels across a multiple of disciplines to achieve shared outcomes, specifically within a financial services environment.

Key Impact Areas:

• Coordinate stakeholder engagement across risk, internal audit, compliance, business units/segments and shared services to ensure risk, governance, and management best practices are embedded in Technology by the accountable owners and spans across the segments with technology ownership.
• Drive data collection and reporting to enable reliable dashboards and decision-making for the CIO and Technology leadership, consolidating inputs from the accountable leads and providing the CIO with strategic insight on trends, gaps and risks emerging from the data.
• Co-ordinate the prioritisation of technology deliverables and efficiency initiatives in partnership with the Head of PMO, to ensure optimal use of resources and enable the biggest impact on strategic objectives of the business area in support of the Bank's overall strategy.
• Drive the implementation of tactical plans and manage CIO-Office initiatives to operationalise the Bank's strategy.
• Monitor controls, governance and service performance applied to IT activities, escalating gaps to the CIO and tracking remediation by the accountable owners to closure.

Behavioural Competencies:

• Articulating Information
• Interacting with People
• Managing Tasks
• Producing Output
• Team Working

Technical Competencies:

• Business Administration Skills
• Industry Knowledge
• Project Management (Project Mgmt)
• Risk/ Reward Thinking
• Written Communication