E-Commerce Specialist (Pharmacy / Med Supplies)

Job Summary

The E-Commerce Specialist will manage online listings, optimize product content, drive digital sales campaigns, and support order fulfillment operations for pharmacy and medical supply products. This role requires a strong understanding of e-commerce platforms, digital merchandising, and compliance with healthcare-related advertising and shipping requirements.

Key Responsibilities

• Manage listings, product pages, and digital storefronts (e.g., Shopify, Amazon, Rx-specific platforms)
• Create SEO-optimized content for product titles, descriptions, and metadata
• Monitor inventory, pricing, and customer reviews across platforms
• Coordinate product uploads, promotions, and updates with marketing and pharmacy teams
• Analyze performance data and implement strategies to increase traffic and conversions
• Ensure compliance with pharmacy advertising rules (FDA, FTC, HIPAA)
• Support customer service, returns, and order processing issues
• Collaborate with design and logistics teams to streamline operations and brand presence

Qualifications

• Associate degree in Marketing, Business, or related field (Bachelor’s preferred)
• 2+ years of experience in e-commerce, digital merchandising, or online retail
• Familiarity with pharmacy or healthcare product listings and regulatory considerations
• Proficient with platforms like Shopify, WooCommerce, Amazon Seller Central, and Google Merchant Center
• Strong writing, organization, and analytics skills

Preferred Skills

• Experience with pharmacy e-commerce or medical DME platforms
• Basic graphic design or product photography skills
• Knowledge of Google Analytics, Meta Ads, Klaviyo, or similar tools
• Experience integrating POS/inventory systems with online storefronts
• Bilingual (English/Spanish or English/Tagalog) preferred

Benefits

• Health, dental, and vision insurance
• 401(k) with employer match
• Paid time off and holidays
• E-commerce and digital marketing training opportunities
• Potential to grow into digital sales or marketplace manager roles