RTP/Electronic Payment - Business Ops Analyst 5 - Home Based MN or MO Only

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Electronic Payment System organization is looking for an experienced Business Ops Analyst to join the Real Time Payments department. The schedule will be Mon-Fri 8am-5pm CST. You will be responsible for defining and performing systems analysis and development tasks to improve workflow and operating efficiency. Formulates proposals for new systems and information needs by analyzing existing systems and procedures and defining recommended technical and procedural improvements. Analyzes costs of existing operations and estimates cost savings to be achieved by implementing proposed changes; makes recommendations based on analysis. Participates in the modification of existing applications or development of new applications. Acts as a liaison and technical resource between management, staff and information systems to define and communicate standards of operational policy, plans, customer service or financial/performance reporting. Ensures all documentation and requests comply with established policies and procedures. Maintains applicable systems to monitor and track projects, plans and/or data; provides reports to management as needed. Writes test plans and performs tests of new systems and modifications to existing systems. Develops communication tools to ensure a high level of awareness of policies, plans, procedures or study/project results.

Job Highlights

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Handle client cases for Real Time Payment issues or requests

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Complete onboarding for new clients

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Work on project affiliated with Real Time Payment

**The person hired for this position will be primarily homebased with the need to come in periodically for moments that matter most, such as staff meetings, one-on-ones, training, planning sessions, workshops, special events, etc. **

Basic Qualifications

• Bachelor’s degree, or equivalent work experience
• Six or more years of related experience

Preferred Skills/Experience

• Knowledge in Electronic, Digital Payments, ACH and/or Wire experience. RTP knowledge a plus not required.
• Comprehensive knowledge of policies, plans, procedures, products and regulatory requirements for assigned business unit
• Ability to conduct an analysis of a business need, including scheduling meetings, planning agendas and conferring with business line leaders
• Advanced understanding of project management and testing methodology and procedures
• Ability to develop test schedules, review testing plans, track test issues and report on test results
• Strong attention to details , analytical and forecasting skills
• Ability to manage multiple tasks/projects and deadlines simultaneously
• Ability to work as part of a project team
• Strong communication and effective verbal and written presentation skills
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

INDAM

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants .

Learn how the way we work at U.S. Bank drives meaningful relationships with our customers and collaboration across the company.

Benefits

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

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Healthcare (medical, dental, vision)

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Basic term and optional term life insurance

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Short-term and long-term disability

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Pregnancy disability and parental leave

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401(k) and employer-funded retirement plan

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Paid vacation (from two to five weeks depending on salary grade and tenure)

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Up to 11 paid holiday opportunities

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Adoption assistance

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Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program .