AI Solutions Specialist

Overview

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Responsibilities

Position Summary

The AI Solutions Specialist serves as a strategic individual contributor within the Transformation Office, responsible for identifying, designing, and translating AI opportunities and broader transformation opportunities that enable enterprise efficiency and business value. This role partners with senior leadership, business lines, and technology teams to evaluate business problems through an AI lens, develop proof-of-concept and guide AI adoption in alignment with Old National Bank’s strategic objectives for responsible innovation and value creation. The position requires a blend of strategic thinking, process insight, and technical fluency to convert emerging AI capabilities into actionable use cases that optimize operations and enhance decision-making across the enterprise.

Salary Range

The salary range for this position is $77,900.00/yr - $153,000.00/yr. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate’s relevant skills and professional experience, educational qualifications, and geographic location.

Key Accountabilities

• Partner with business lines to assess transformation opportunities and determine AI applicability through structured intake and evaluation, quantifying potential ROI, efficiency gains, and business impact.
• Translate business needs into clear, outcome driven AI use cases in alignment with the AI Center of Excellence and enterprise governance standards.
• Contribute to enterprise transformation initiatives beyond AI by applying data driven analysis, design thinking, and solution delivery methods that enhance efficiency and business performance.
• Collaborate across all levels of the enterprise, from executive leadership to front-line operations, and cross-functional teams including Technology, Risk, Compliance, and Operations, to prototype, test, and validate AI solutions that demonstrate measurable business value and transformation potential.
• Lead discovery sessions and design workshops with subject-matter experts to identify AI enabled opportunities for efficiency and decision improvement.
• Develop and refine knowledge bases and conversational AI agents, defining interaction logic and solution parameters for responsible AI deployment.
• Present solution recommendations to leadership teams, supporting informed decision-making and organizational readiness for adoption.
• Drive stakeholder adoption and organizational readiness through training facilitation, communication of AI value propositions, and building AI literacy that supports successful implementation and ownership transfer.
• Support the Transformation Office Director in establishing frameworks, playbooks, and repeatable methods for AI-enabled transformation, including knowledge transfer and capability building for sustainable business line ownership.
• Ensure AI solutions are implemented in alignment with the bank's ethical, regulatory, and security frameworks while maintaining consistency with Transformation Office principles, capability building, transfer-first design, and cross-functional orchestration.

Key Competencies for Position

• Strategic and Analytical Thinking – Applies enterprise level perspective and data driven insight to identify transformation opportunities, align initiatives to business priorities, and guide solution outcomes.
• Promotes Change – Champions innovation and adoption of transformation solutions to drive operational efficiency and data informed decision making.
• Strategy in Action – Connects transformation initiatives to Old National Bank’s enterprise strategy, translating objectives into technology enabled solutions that deliver measurable business value.
• Makes Decisions & Solves Problems – Applies analytical rigor to define business problems, evaluate solution options, and recommend scalable approaches that drive tangible results and enterprise impact.
• Compelling Communication – Translates complex technical concepts into clear, business relevant language for diverse audiences, from front-line staff to senior leadership.
• Delights Clients – Understands how solutions tie to business outcomes and client satisfaction both internally and externally, nurturing stakeholder relationships and mitigating risk through responsive delivery.
• Develops Talent – Fosters continuous learning in emerging technologies and methodologies, sharing knowledge to strengthen organizational capability.
• Leads Inclusively – Encourages collaboration across diverse functions and perspectives to advance enterprise transformation initiatives and support responsible adoption.
• Personifies ONB Culture – Demonstrates curiosity, accountability, and commitment to innovation aligned with Old National Bank’s values and Transformation Office principles.

Qualifications and Education Requirements

Education

• Bachelor’s degree in Science, Business, Technology, or related field required.

Professional Experience

• Minimum 4+ years of progressive experience in digital transformation, business analysis, or technology enabled solution design within complex organizational environments.
• Minimum 3+ years of experience leading or contributing to enterprise transformation or automation initiatives with measurable efficiency, scalability, or client experience outcomes, driving alignment across multiple business functions.
• Demonstrated ability to evaluate and shape technology enabled approaches that address complex business challenges and advance operational effectiveness.
• Proven success in partnering with cross-functional teams to deliver efficiency gains, reduce manual effort, and deliver measurable business improvements.
• Strong communication skills with experience presenting technical concepts to executive audiences.

Technical and Domain Expertise (Required)

• Strong analytical skills with the ability to evaluate business processes, quantify improvement opportunities, and translate findings into structured solution requirements.
• Demonstrated comfort learning and applying emerging technologies in a fast-paced, evolving environment.
• Understanding of governance standards and the ability to ensure initiatives align with enterprise policy, risk management, and regulatory expectations.
• Analytical expertise in evaluating initiatives to determine business value, efficiency gains, and measurable performance outcomes.

Technical and Domain Expertise (Preferred – May Develop on the Job)

• Applied understanding of AI concepts including generative AI, large language models, and conversational AI.
• Familiarity with enterprise AI platforms such as AWS Bedrock, AWS Quick, and Microsoft Copilot.
• Understanding of AI model integration and data pipeline alignment.
• Working knowledge of AI platforms, generative AI models and knowledge management systems.

Key Measures of Success/Key Deliverables

• Deliver AI solutions or proofs of concept that demonstrate measurable efficiency gains or risk reduction within defined business processes.
• Document value realization through quantitative outcomes such as cost avoidance, cycle time reduction, or productivity improvement.
• Ensure alignment of AI initiatives with Transformation Office priorities and enterprise governance standards.
• Maintain strong stakeholder and executive confidence in AI enablement delivery and cross-functional collaboration outcomes.
• Contribute to the responsible AI framework and knowledge base to support scalable, future enterprise adoption.

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.

As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.

Our culture is firmly rooted in our core values.

We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.

We are Old National Bank. Join our team!