Driven Properties
WebsiteCommunity Manager
Salary
Job description
- Manage the daily operations of the Owner Association and assigned communities.
- Act as the main point of contact for owners, residents, committee members, developers,
- and authorities.
- Ensure compliance with Jointly Owned Property regulations, RERA requirements, Mollak
- processes, community rules, and approved governance procedures.
- Monitor service providers including security, cleaning, landscaping, MEP, concierge,
- waste management, pest control, lifeguards, and other contracted vendors.
- Conduct regular site inspections to ensure the community is maintained to the required
- standards.
- Coordinate with Facility Management teams to address technical issues, defects,
- preventive maintenance, reactive maintenance, and asset condition concerns.
- Support the preparation, review, and implementation of annual service charge budgets.
- Monitor community expenses against approved budgets and support cost-control
- initiatives.
- Assist with service charge collection follow-ups and owner communication where
- required.
- Prepare monthly community reports covering operations, financial updates, complaints,
- incidents, service provider performance, and improvement plans.
- Support procurement and tendering processes for community service contracts.
- Manage complaints, escalations, violations, incident reports, and owner/resident
- concerns professionally.
- Organize and support Owner Association meetings, committee meetings, AGMs, and
- related documentation.
- Ensure proper communication notices are issued to owners and residents.
- Maintain records of contracts, approvals, licenses, insurance documents, inspection
- reports, community assets, and correspondence.
- Identify asset enhancement opportunities and recommend improvements to increase
- community quality and long-term value.
- Ensure community rules and regulations are implemented fairly and consistently.
- Coordinate with finance, procurement, FM, legal, customer care, and senior
- management as required.
- Bachelor’s degree in Real Estate, Business Administration, Facilities Management,
- Engineering, or a related field. (Preferred)
- Experience in Owner Association Management, Community Management, Property
- Management, or Facilities Management.
- Good knowledge of Dubai Jointly Owned Property Law, RERA requirements, Mollak,
- service charge budgets, and community governance.
- Strong understanding of building operations, service provider management, and
- community maintenance standards.
- Ability to deal professionally with owners, residents, committees, service providers, and
- authorities.
- Ability to manage complaints, escalations, and difficult conversations calmly and
- professionally.
- Good financial awareness, especially related to budgets, expenses, service charges,
- and procurement.
- Strong organizational skills and ability to manage multiple communities or tasks at the
- same time.
- Proficiency in Microsoft Office, reporting tools, and community/property management
- systems.
- Professional appearance, customer-focused attitude, and strong attention to detail.
- Competitive salary package.
- Health insurance coverage.
- Annual leave in accordance with UAE labor law.
- Supportive and professional working environment.
- Opportunities for professional growth and development.
