A Printpack Quality Specialist performs advanced quality control activities and may support some or all of quality initiatives including claims management (customer and vendor), quality management system maintenance, and audit participation. They serve as a technical resource for quality-related issues and work directly with production teams to maintain product quality standards while ensuring compliance with customer specifications. Reports to Quality Manager.

Key Responsibilities:

- Manage supplier quality programs, including supplier audits, performance evaluations, and corrective action management, to drive quality improvements in supplied materials and components.
- Participate in quality investigations and root cause analysis
- Support the implementation of corrective and preventive actions
- Verify effectiveness of quality control measures
- Complete detailed quality documentation and reports
- Support investigation and processing of customer and supplier claims
- Coordinate with customer service regarding quality-related inquiries
- Assist or lead maintaining Quality Management System documentation
- Participate in internal and external quality audits
- Support continuous improvement initiatives
- Support food safety and regulatory compliance requirements
- May be required to assist the Quality Supervisors in managing the hold tag process, following the OPM and related company processes, including daily reviews, updates in the ERP system, dispositions, and follow-up. Closing out in the system, investigating the root causes, retesting non-conforming Objective materials

Qualifications:

6 - 10 years of quality experience in manufacturing environment
Strong knowledge of quality control tools and inspection methods
Proficiency in using measurement equipment and testing instruments
Strong computer skills including Microsoft Office and ERP systems
Ability to read and interpret technical specifications
Experience with quality management systems
Knowledge of food safety requirements
Experience handling customer interactions professionally
Understanding of converting and films manufacturing processes

Physical Demands:

Must be able to lift and handle objects weighing up to 30 pounds
Capacity to stand and walk for extended periods
Ability to navigate manufacturing environment
Ability to climb steps and ladders
Visual acuity for extended periods of computer work and detailed inspections
Manual dexterity for operating computer and laboratory equipment Ability to wear required PPE (hearing protection, steel-toe shoes, safety glasses)

Printpack is proudly an equal-opportunity employer. We are committed to creating an inclusive environment. Embracing diversity enhances our work culture and is vital to our success. We do not discriminate based on race, color, religion, sex (including pregnancy), national origin, gender identity, sexual orientation, marital/parental status, genetic information, age, national origin, ancestry, ethnicity, disability, marital status, military or veteran status or affiliation, or any other characteristic protected under applicable law.

To view your rights and government notices, please see the links below:

Know Your Rights - Conozca sus Derechos - Your Rights Under USERRA (dol.gov) - FMLA - FMLA (Spanish) - Polygraph Protection - Right to Work - Right to Work (Spanish)

Printpack is committed to helping individuals with disabilities participate in the workforce and ensure equal opportunity to compete for jobs. If you need a reasonable accommodation to assist you with your application for employment or job search, please get in touch with us by sending an email to CorpRecruiting@Printpack.com. Please include in your email a brief description of the accommodation you are requesting and the position for which you are interested in applying.

Quality Specialist

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