Data Analyst Internal Tickets

Data Analyst Internal Tickets Start People · Standplaats: Pernis Rotterdam · 9 juni 2026 Wat je gaat doen Do you enjoy working with data and processes, and do you find it interesting to analyze and solve operational problems? In this role as a Ticket Data Analyst, you play a key part in improving order processes. When issues arise with orders or systems, you ensure they are accurately recorded in the ticketing system. You involve the right teams and monitor progress, making sure disruptions are resolved quickly. In addition, you analyze ticket data and identify recurring issues. You create reports and support management in improving processes. You work closely with teams such as operations, warehouse, planning, customer service, and IT. Your responsibilities: - Creating and managing tickets in the system - Monitoring orders affected by open tickets - Following up and escalating urgent operational issues - Analyzing ticket data and identifying trends - Preparing reports for management - Collaborating with internal teams to resolve issues - Improving processes based on data analysis Wat we je bieden You can expect the following: - Salary between €3,034.77 and €3,840.02 gross per month, depending on experience - A temporary contract with the prospect of a permanent contract - Full-time position of 40 hours per week - Travel allowance of €0.23 per kilometer from 10 km onwards - A varied role focused on data and processes - Working in an international and professional organization - Opportunities for development in data and analytics At Start People, we reward according to the principle of equal pay; your employment conditions are always aligned with those of colleagues directly employed by the client. This means that in addition to your hourly wage, elements such as vacation days, allowances, ADV compensation, and other salary components are part of your employment conditions. Functie-eisen In addition to motivation and eagerness...