Automation Business Partner

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Relocation benefits are not available for this job posting.

Here is a consolidated version with the missing elements added and fully aligned, keeping each section to max. 5 bullet points.

As an Automation Business Partner: you will be focused on managing projects to automate business processes. You will assess new use cases, map processes and discuss potential process improvements. Additionally, you will support the automation global product owner managing the project and solution portfolios and optimizing the resource utilization. You will interface with stakeholders to ensure that current and future needs are identified in a timely manner.

The Opportunity

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Lead the end-to-end implementation of automation solutions from idea assessment through design, deployment, testing, operation, adoption monitoring and retirement, including the creation of clear business cases, process designs, requirements and status reports.

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Support the global product owner in prioritizing initiatives and allocating resources, keeping the project and solution portfolio up to date, driving adoption of existing solutions and decommissioning deprecated ones in line with team OKRs.

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Build strong relationships with stakeholders and act as a liaison between business lines and automation teams; proactively generate demand for new automation use cases through workshops, brainstorming sessions, awareness campaigns and continuous process improvement.

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University/College degree (preferably Business, Business Informatics, Engineering, Finance, Computer Science or similar) with 5+ years of relevant experience delivering automation projects at a regional/global level; experience in Global Business Services (GBS), customer service–related roles and Q2C/O2C processes is a strong plus.

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Strong customer-oriented mindset with high accountability and results/goal orientation: takes ownership of end-to-end resolution, manages multiple priorities in a fast-paced, changing environment, and maintains composure, persistence and proactivity while working autonomously in virtual, global teams.

Who you are

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Fluent in English with strong analytical and problem-solving skills, communication, stakeholder and change management, and project management capabilities; able to influence without authority while navigating a complex, global matrix organization with an entrepreneurial, highly accountable and agile mindset.

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Able to work in a self-aligning, agile team environment, prioritizing effectively, making independent decisions, and translating business requirements into Analytics & AI (A&AI) specifications, with high learning agility and a strong drive for continuous improvement.

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Strong system skills, including understanding of ERP systems (SAP S/4HANA a plus) and advanced, hands-on experience creating and leading RPA projects (must), plus at least one of the following: Google Apps Script, SAP Scripting, AppSheet, AWS, GCP or VBA; good understanding of IT solution components, their interactions, data flows and ITSM tools (e.g. ServiceNow) is highly preferred.

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Demonstrated flexibility to work in an agile, diverse, global and multicultural environment, co-creating solutions in complex team settings, complying with process requirements and relevant laws/regulations, and consistently demonstrating resourcefulness, autonomy and strong prioritization skills.

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Expected to work in an onsite or hybrid model (fully remote contracts are not allowed), embracing Roche’s values, an active feedback culture, and a healthy, inclusive work environment that promotes innovation and service-oriented behavior.

Please note: Resumes must be submitted in English, as our interview panel may include participants from outside your local country.

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Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.