Sales Manager

Job Summary

Reports To: Director of Sales & Marketing

Sales Manager is responsible for developing and implementing sales strategies to maximize hotel revenue and occupancy. This role focuses on generating new business opportunities, maintaining relationships with existing clients, and promoting the hotel's services, facilities, and accommodations to corporate, group, and leisure markets.

Key Responsibilities

Develop and execute sales plans to achieve revenue and occupancy targets.

Identify and pursue new business opportunities through prospecting, networking, and market research.

Build and maintain strong relationships with corporate clients, travel agencies, event planners, and other key stakeholders.

Conduct sales calls, client meetings, site inspections, and presentations.

Negotiate contracts, rates, and agreements with clients.

Coordinate with the marketing team to develop promotional campaigns and sales materials.

Monitor market trends, competitor activities, and customer preferences.

Prepare sales forecasts, reports, and performance analyses.

Collaborate with the reservations, front office, and operations teams to ensure excellent guest experiences.

Represent the hotel at trade shows, industry events, and networking functions.

Qualifications

Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field.

Proven experience in hotel sales, hospitality sales, or a similar role.

Strong communication, negotiation, and relationship-building skills.

Excellent organizational and time-management abilities.

Proficiency in CRM systems and Microsoft Office applications.

Knowledge of hotel operations and revenue management principles.

Ability to work independently and achieve sales targets.

Key Skills

Sales and Business Development

Customer Relationship Management

Negotiation and Contract Management

Strategic Planning

Market Analysis

Communication and Presentation Skills

Revenue Generation

Team Collaboration

Customer related experience an asset

Ability to work well under pressure in a fast paced environment

Excellent communication skills and a professional presentation