Application Support Engineer

As an Application Support Engineer you will be working with our software support application teams. You will be providing second and third line support to our business customers for software application related issues as well as working on projects to move away from current legacy solutions and to implement business tools and systems (new version of eLIMS).

While working on internal software systems in our laboratories across the CEE region, you will be part of the support team and also play an integral role in the implementation team, working to implement new systems and improve processes. You will be working with the support engineers, as well as business analysts and developers as part of a large and dynamic IT Solutions team.

Key duties as an Application Support Engineer include:

• handling support requests for internal business users, problem-solving, and troubleshooting,
• database querying, and configuration,
• contribute to the development of business reporting,
• work on improvements to systems, specifically focusing on LIMS (Laboratory Information Management Systems) and internal tools,
• collaborating with business to understand their requirements and cover those proactively,
• working close with developers on bug fixes and feature development.

To succeed in this role, you should have:

• 2-3 years of experience in a similar position - preferred experience with ERP- like software,
• proficiency in Microsoft Office and Excel, and any prior programming experience would be beneficial,
• experience with Microsoft SQL queries and scripting is essential,
• excellent communication skills to effectively discuss business problems and issues,
• strong problem-solving abilities,
• a passion for technology.

Beneficial skills include:

• experience with SSRS or Crystal Reports,
• familiarity with BI platforms such as Qlikview or Power BI,
• scripting experience in VB6, VBA, or C#.net,
• experience with Visual Basic development would also be a plus.

What do we offer?

• Stable employment - a company that is a leader in its field.
• Package of necessary tools for work - phone, laptop.
• Opportunities for development.
• Work in an international company.
• Work in hybrid mode - 4 days of work from the office each week.

We support your development! Do you feel like you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity!  As an Equal Opportunity Employer, the Eurofins network of companies believes in strength and innovation through diversity. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Find out more on our Careers page: https://careers.eurofins.com/

Company description: Eurofins Scientific is an international network of independent life sciences companies, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is also one of the market leaders in certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In under 40 years, Eurofins has grown from one laboratory in Nantes, France to over 65,000 employees across a decentralised and entrepreneurial network of over 950 laboratories in over 1,000 independent companies across 59 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

The Eurofins network generated EUR 7.296 billion revenues in FY 2025, and has been one of the fastest growing listed European companies for almost three decades.