Foster's Freeze Team Member

Key Responsibilities

• Customer Service :
• Greet and welcome customers in a friendly and professional manner.
• Take food and beverage orders, accurately enter them into the system, and ensure customer needs are met.
• Assist customers in selecting menu items, offering suggestions, and answering questions about the menu.
• Ensure customers receive their orders promptly and with the highest quality of service.
• Handle customer complaints or concerns professionally and escalate issues to management if needed.
• Food Preparation :
• Prepare food and beverages according to Miss J’s Café standards, including sandwiches, salads, soups, and other menu items.
• Operate kitchen equipment, including grills, ovens, blenders, and toasters, safely and efficiently.
• Maintain proper food storage and organization in accordance with food safety regulations.
• Ensure all food items are fresh, properly portioned, and meet café quality standards.
• Cleanliness and Sanitation :
• Keep the dining area, kitchen, and prep areas clean, organized, and sanitized throughout your shift.
• Regularly clean and disinfect surfaces, equipment, and restrooms to maintain a clean and safe environment.
• Follow all health and safety guidelines, including proper handwashing, food handling, and cleaning procedures.
• Cash Handling and Register :
• Operate the cash register and process customer payments accurately.
• Provide change, issue receipts, and assist with any other payment-related tasks.
• Maintain a balanced cash drawer by following cash handling procedures.
• Inventory and Stocking :
• Assist in maintaining inventory levels, ensuring food supplies are stocked and readily available.
• Notify management when stock is running low or when supplies need to be reordered.
• Help with receiving and organizing deliveries, checking quality, and ensuring proper storage of products.
• Teamwork and Collaboration :
• Work cooperatively with other team members to ensure a smooth workflow during shifts.
• Assist with opening and closing duties, including setting up or closing the café, cleaning, and restocking supplies.
• Communicate effectively with colleagues and supervisors to ensure tasks are completed efficiently.
• Adherence to Policies :
• Follow all company policies and procedures, including safety protocols, food handling, and customer service standards.
• Maintain a professional demeanor at all times and contribute to a positive work environment.
• Participate in training sessions and contribute to ongoing learning about café operations.

Qualifications

• Experience : Previous experience in customer service, food service, or a similar role is a plus but not required.
• Skills :
• Strong customer service skills, with a positive, friendly, and approachable attitude.
• Ability to work efficiently in a fast-paced environment.
• Basic math skills for handling cash and processing payments.
• Good communication skills and the ability to work well as part of a team.
• Attention to detail and ability to follow instructions.

Weekly pay.

Opportunities for growth and advancement.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Paid Time Off (Vacation & sick pay)