Communications Consultant II - Communications

ONEOK Corporate Communications is seeking an internal communications consultant who is passionate about developing communications solutions that inform, engage and connect ONEOK’s 6,000-plus employees. This is an opportunity to learn and develop in a fast-paced environment with a top-notch communications team at a company that truly values communications, employee engagement and culture.

The ideal candidate has experience in internal/employee communications, corporate communications and/or large organizations that have diverse populations. This is a hybrid position that can be based in Tulsa, Oklahoma, or Dallas, Texas.

Essential Functions and Responsibilities 

• Support planning and production of the company’s internal and external communications programs including but not limited to press releases, media pitches, communications plans, company publications, email campaigns, web and intranet content, branding materials and other digital and printed materials 

• Execute communications plans and deliverables aligned to business priorities across multiple channels and audiences 

• Write, edit and produce content for internal and external audiences including news stories, feature articles, email campaigns, intranet content and other materials 

• Collaborate with internal partners and cross-functional stakeholders to gather information, align on communication needs and support timely delivery of projects and deliverables 

• Serve as a communications advisor to cross-functional teams, collaborating with stakeholders across departments to develop and deliver integrated communications that support business objectives. 

• Support the development of communications strategies with guidance from senior team members 

• Ensure all communications deliverables align with ONEOK brand standards, style guidelines and applicable communications policies, maintaining consistency across channels and formats. 

• Assist in the evaluation of communications initiatives, campaigns and materials based on strategic goals; apply feedback to improve future deliverables 

• Support campaigns and initiatives by coordinating logistics, content development and distribution across channels 

• Contribute to the production of background conversations, interviews, news releases, feature and news stories for the company intranet, website and publications, and audiovisual or video presentations for internal and external audiences 

• Assist in the preparation of speeches, messaging or talking points for company executives and leadership as directed 

• Respond to stakeholder inquiries as appropriate and support executives, managers and employees in communications-related activities; assist in responding to inquiries from media representatives, community members, employees and other stakeholders concerning company activities 

• Assist in reviewing financial and statistical data related to market research and annual report data to support informed communications; help track budget activities related to the production of communications materials and campaigns 

• Track engagement metrics and use basic analytics, feedback and performance insights to inform recommendations and improve content effectiveness across channels 

• Partner with stakeholders to understand communication needs and provide recommendations with guidance from senior team members 

• Support management personnel in handling media contacts and both internal and external communications activities with guidance from senior team members 

• Support the development, coordination and delivery of communications-related training and programs for managers and employees; assist in developing communications programs for managers and employees 

Education 

Bachelor’s Degree in communications, journalism, other related field or an equivalent combination of formal education 

Work Experience 

• Experience related to: 

• Public relations 

• Mass communications 

• Communications project coordination 

• Journalism (news and feature writing) 

• Broadcasting 

• Media relations 

• Employee/internal communications 

• Audiovisual production 

• Television and/or video production techniques 

• Communicating through use of various mediums (print, digital, video, graphics, etc.) using strong written and verbal skills 

• Data and analytics monitoring and reporting 

• Interpersonal communication skills 

• Planning and supporting meetings 

• Experience supporting the identification and research of trends and issues of concern to the company and industry 

• Experience writing, editing and producing content including speeches, talking points, messaging, feature articles, press releases, email campaigns, audiovisual presentations, intranet content and brochures 

• Experience applying brand guidelines, style standards and organizational policies to communications content across multiple channels. 

• Experience reading, interpreting and sharing information from periodicals, journals, publications, financial statements and internal communications 

• Experience supporting the coordination of communications training programs 

• Experience responding to inquiries from various internal and external groups concerning company activities; experience supporting presentations, panel discussions and media-related activities 

• Experience working across functions or departments to plan, develop and execute communications in a collaborative or matrixed environment. 

• Experience interacting, communicating and contributing to presentations and communications guidance effectively 

•  Experience in use and function of office equipment including computers and applicable software; experience using digital collaboration, content development and analytics tools, with familiarity with approved AI-enabled tools to support drafting, editing, research and measurement 

Knowledge, Skills and Abilities 

• Ability to: communicate and/or exchange written and verbal information and instructions; conduct oral presentations 

• Ability to: effectively manage priorities in a fast-paced environment 

• Ability to: collaborate and work well with other team members, cross-functional stakeholders, subject matter experts and third-party consultants 

• Ability to: create content with strong skills in writing, editing, storytelling, speaking and presentations; knowledge of AP Stylebook 

• Ability to: coordinate across teams and manage multiple projects simultaneously 

• Knowledge of: digital communications channels, collaboration platforms, content management tools and emerging AI-enabled communications capabilities relevant to content development and distribution 

• Ability to: use approved AI-enabled tools and digital platforms to support drafting, editing, research, summarization and content adaptation while exercising sound judgment and attention to accuracy, tone and brand alignment 

• Ability to: apply company communications standards, brand guidelines and applicable policies when using digital and AI-enabled tools and developing content across channels