Senior Specialist, Product Management - Mastercard Send

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Product Management - Mastercard Send

Overview Mastercard has a vision to build a leadership position as the only truly multi-rail payments technology company and EEMEA is at the forefront in defining and executing our multi-rail strategy. To continue leading in this constantly evolving business environment and to further strengthen our position, development of MC SEND is one of the key strategic priorities of the New Payment Platforms EEMEA Regional team.

As a Senior Specialist, we expect you to act as a strong support for the business owner, managing the long-term and short-term strategic initiatives for the product development and commercialization support of SEND in the region.

The role supports go-to-market strategy, business development / sales teams support (including sales force training), while maintaining a constant alignment with the regional NPP product team to guarantee product’s evolutions in line with EEMEA markets’ needs.

Responsibilities

• Support and maintain the BD plan for the assigned verticals, markets and key customers.
• Work in close relationship with all stakeholders (e.g. local and divisional BD teams, Acceptance teams, Market Development, Digital Partnership, Enterprise Partnership) to execute the plan and to identify new opportunities
• Support and maintain product development and implementation support for execution of Send sales pipeline based on the defined priorities for each market
• Develops SEND’s value propositions for the key customers
• Advocates for and champions MC SEND internally and in the external market
• Drive Send use cases implementation and scaling, to extend SEND's footprint and competitiveness across EEMEA markets,
• Supports in the creation of top management presentations and view of the development status in the different geographies and globally for the region
• Work in close relationship with the regional and global product’s team to maintain constant alignment on Regional markets needs
• Selects and monitors KPIs that assess SEND performances and utilizes insights to ideate innovative BD approaches
• Supports with market analysis and recommends ways to leverage market analysis to inform product and go-to-market strategies

Experiences

• Experience executing business development across different payment types, technologies and customer segments
• Experience executing strategies into clear action plans in multiple markets
• Successful track record supporting product and sales objectives for multiple markets
• Some experience managing senior level relationship
• Bachelor’s degree or equivalent qualification.
• Consulting and tech background is a plus
• Knowledge of financial sector is a plus
• Expertise working with acquirers or in the acceptance area is a plus
• Professional level English language capability
• Strong presence & communication skills
• Proven team player with ability to work with all levels in a highly intellectual, collaborative, and fast paced environment

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

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Abide by Mastercard’s security policies and practices;

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Ensure the confidentiality and integrity of the information being accessed;

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Report any suspected information security violation or breach, and

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Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.