Adviser, Onboarding

To provide efficient, accurate, and timely administrative support by managing tasks within an admin queue, processing work across multiple internal systems, and ensuring all outputs meet high quality and compliance standards.

Type of qualification: Degree

Field of studies: Business Commerce

Experience Required
Service Management

3+ years’ experience in maintaining accurate and up-to-date records, capturing, updating, and validating data across multiple systems, performing compliance, policy, and process checks, and executing workflow steps including verifications, approvals, rejections, and escalations.

Behavioural Competencies:

• Developing Expertise
• Documenting Facts
• Embracing Change
• Examining Information
• Interacting with People

Technical Competencies:

• Account Opening & Maintenance
• Application & Submission Verification (Business Banking)
• Application & Submission Verification (Consumer Banking)
• Client Relationship Management
• Collaboration