Office Clerk

OVERVIEW

Office Clerk – Property & Casualty Location: On-site – Needham, MA

At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We’re seeking an Office Clerk who will support risk strategy, client service excellence, and operational accuracy.

About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

Why Alera Group

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Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction

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Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries

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Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way

RESPONSIBILITIES

What You’ll Do / Your Impact

• Support day-to-day mailroom operations to ensure timely, accurate handling and distribution of all incoming and outgoing mail and packages
• Receive, sort, scan, and deliver mail and shipments to the appropriate departments and employees across the office
• Prepare outgoing mail by weighing, labeling, and processing shipments using postage and mailing equipment
• Track and maintain accurate records of mail activity, delivery timelines, and address updates to support operational accuracy
• Monitor and replenish postage, materials, and mailroom supplies to ensure uninterrupted workflow
• Operate and maintain mailroom and office equipment, including postage meters, copiers, and inserting machines
• Follow established procedures to ensure consistency, reliability, and compliance in all mailroom processes
• Identify and implement simple workflow improvements to increase efficiency and organization in daily operations
• Support a clean, organized, and high-functioning mailroom environment that enables broader team productivity

QUALIFICATIONS

What You Bring

• High school diploma or equivalent preferred
• Experience in a mailroom, office operations, or administrative support environment preferred but not required
• Strong ability to manage high volumes of mail and tasks with speed and accuracy
• Detail-oriented with a focus on precision, organization, and consistency in repetitive processes
• Ability to follow written and verbal instructions and complete tasks in a timely manner
• Clear communication skills and a reliable, service-focused approach when supporting internal teams
• Comfortable working in mailroom and basic office equipment, with a willingness to learn new systems and processes
• Ability to stay organized and productive in a structured, fast-paced operational environment
• Strong sense of accountability and ownership over daily responsibilities
• Positive, dependable attitude with a willingness to learn and contribute to continuous improvement

ADDITIONAL INFORMATION

Compensation: Salary range: $45,000 – $52,000 per year

Benefits: Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.

Work Model: This role is In-Office

Needham, MA

Professional Development – Alera Group Academy

At Alera Group, growth isn’t left to chance. Through Alera Group Academy , we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.

You’ll have access to

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Role-specific learning paths

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Leadership development programs

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Technical and compliance training

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Industry certifications and continuing education support

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Peer learning and knowledge-sharing communities

Whether you’re deepening technical expertise or preparing for leadership, we’re invested in helping you grow.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

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Location Type

In-Office

What You'll Do / Your Impact

• Support day-to-day mailroom operations to ensure timely, accurate handling and distribution of all incoming and outgoing mail and packages
• Receive, sort, scan, and deliver mail and shipments to the appropriate departments and employees across the office
• Prepare outgoing mail by weighing, labeling, and processing shipments using postage and mailing equipment
• Track and maintain accurate records of mail activity, delivery timelines, and address updates to support operational accuracy
• Monitor and replenish postage, materials, and mailroom supplies to ensure uninterrupted workflow
• Operate and maintain mailroom and office equipment, including postage meters, copiers, and inserting machines
• Follow established procedures to ensure consistency, reliability, and compliance in all mailroom processes
• Identify and implement simple workflow improvements to increase efficiency and organization in daily operations
• Support a clean, organized, and high-functioning mailroom environment that enables broader team productivity

What You Bring

• High school diploma or equivalent preferred
• Experience in a mailroom, office operations, or administrative support environment preferred but not required
• Strong ability to manage high volumes of mail and tasks with speed and accuracy
• Detail-oriented with a focus on precision, organization, and consistency in repetitive processes
• Ability to follow written and verbal instructions and complete tasks in a timely manner
• Clear communication skills and a reliable, service-focused approach when supporting internal teams
• Comfortable working in mailroom and basic office equipment, with a willingness to learn new systems and processes
• Ability to stay organized and productive in a structured, fast-paced operational environment
• Strong sense of accountability and ownership over daily responsibilities
• Positive, dependable attitude with a willingness to learn and contribute to continuous improvement