Supervisor, Patient Access

OVERVIEW

Joining Redeemer Health means becoming part of an inclusive, supportive team where your professional growth is valued. Our strength comes from bringing different perspectives and talent to our workforce, spanning PA & NJ. We offer programs that set up new team members for long-term success including education assistance, scholarships, and career training. With medical and dental coverage, access to childcare & fitness facilities on campus, investment in your retirement, and community events, your career at Redeemer is more than a job. You’ll discover a commitment to quality care in a safe environment and a foundation from which you can provide and receive personalized attention. We look forward to being a part of your professional journey. We invite you to apply today.

SUMMARY OF JOB

Responsible for the daily supervision of the Patient Access Staff performing registration functions in specialty service areas (Pre-admission Testing, Cath Lab/IR, Sleep Lab/Respiratory, Rehab locations, Wound Care, Counseling Center and outpatient covid registration). Monitors the daily workflow, quality and productivity of staff. Ensures the registration process is followed according to procedure, authorizations are obtained and on file, copays /patient payments are collected, and insurance verification is performed. Establishes relationships with other department managers to collaborate in the care of our patients. Performs annual evaluations with staff. Produces monthly statistics as requested.

CONNECTING TO MISSION

All individuals, within the scope of their position are responsible to perform their job in light of the Mission & Values of the Health System. Regardless of position, every job contributes to the challenge of providing health care. There is an ongoing responsibility for ensuring that the values of Respect , Compassion , Justice , Hospitality , Holistic Approach, Stewardship and Collaboration are present in our interactions with one another and in the services we provide.

RECRUITMENT REQUIREMENTS

• High school diploma or GED required. Must be able to show official proof of education.
• Prior supervisory experience preferred.
• Health Care registration experience required.
• Knowledge of medical terminology, ICD 10 and CPT coding preferred
• Knowledge of insurance plans, regulations and practices
• Ability to set and maintain priorities when dealing with multiple demands and interruptions
• Ability to mentor, counsel and evaluate employees
• Proficient in Microsoft Word, Excel.
• Excellent communication and organizational skills
• Excellent customer service skills

EQUAL OPPORTUNITY

Redeemer Health is an equal opportunity employer. We prohibit discrimination in employment due to race, color, gender, religion, creed, national origin, age, sex, sexual orientation, gender identity or expression, disability veteran status or any other protected classification required by law.

Responsible for the daily supervision of the Patient Access Staff performing registration functions in specialty service areas (Pre-admission Testing, Cath Lab/IR, Sleep Lab/Respiratory, Rehab locations, Wound Care, Counseling Center and outpatient covid registration). Monitors the daily workflow, quality and productivity of staff. Ensures the registration process is followed according to procedure, authorizations are obtained and on file, copays /patient payments are collected, and insurance verification is performed. Establishes relationships with other department managers to collaborate in the care of our patients. Performs annual evaluations with staff. Produces monthly statistics as requested.

CONNECTING TO MISSION

All individuals, within the scope of their position are responsible to perform their job in light of the Mission & Values of the Health System. Regardless of position, every job contributes to the challenge of providing health care. There is an ongoing responsibility for ensuring that the values of Respect , Compassion , Justice , Hospitality , Holistic Approach, Stewardship and Collaboration are present in our interactions with one another and in the services we provide.

• High school diploma or GED required. Must be able to show official proof of education.
• Prior supervisory experience preferred.
• Health Care registration experience required.
• Knowledge of medical terminology, ICD 10 and CPT coding preferred
• Knowledge of insurance plans, regulations and practices
• Ability to set and maintain priorities when dealing with multiple demands and interruptions
• Ability to mentor, counsel and evaluate employees
• Proficient in Microsoft Word, Excel.
• Excellent communication and organizational skills
• Excellent customer service skills