Senior Operations Executive DUB (358804)

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Operational

• Supervise the entire shift operations in terms of inbound, outbound and transit operations for DP shipments mainly in terms of tally, documentation and carting/ loading operations for
• Ensuring timely and accurate connections of DP loads onto the approved air network (BDA and commercial flights)
• Ensuring the timely and accurate dispatch of inbound DP, International and E-Retail loads to the respective service centers during the shift
• Ensure appropriate and accurate completion of paperwork and documentation for necessary regulatory clearances (octroi, sales tax, etc.) for all inbound, outbound and DP transit loads during the shift;
• Oversee the work of supervisors in the shift to e nsure adherence to the operational workflows, and Standard Operating Procedures (SOPs) at the air hub
• Coordinate and manage all cases of network changes, priority runs, misconnections, etc. occurring during the shift; Provide communication regarding the same to the concerned Service Centers
• Ensure code updations for misconnections, misroutes, wrong tagging, or any such issues and ensure mail communication to the required locations regarding the same
• Handle all exception cases during the shift; On a daily basis check on the exceptions of the previous shifts and ensure follow up for closure/ resolution of the same
• Ensure availability of sufficient vehicles during the shift for inbound / outbound operations
• Oversee vehicle placement at bays and monitor the carting and tally operations during the shift
• Undertake SLAH (stock lying at hub) checking for the shift and take appropriate action for the same
• Handle all internal/ external communications during the shift for smooth operations
• Check and revert on mails from management, in conjunction with relevant departments
• Check attendance and leave data for all staff in the shift; Plan daily operations within the shift as per the loads and attendance
• Conduct daily staff briefings, including communication regarding any operational changes in the shift
• Support the Head – Air Hub in shift planning
• Ensure safe handling of all shipments and report any damage cases to the origin
• Ensure adequate manning of the Air Hub during the shift in terms of full-time employees, PDAs, loaders, etc.
• Monitor performance of staff during the shift and support in conduct of regular trainings for regular staff, PDAs, loaders, etc. in line with the training programmes designed centrally
• Responsible for generation of all MIS related to Air Hub operations during the shift

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