Administrator

Your mission We have an opportunity in our Streetworks team for a Streetworks Administrator to predominantly support the NI projects, while providing support where required to other projects.

The role

• Raising, closing and managing notices/permits from end to end including start/stop, PMR, variations, recording excavations etc and completing safe dig prints
• Processing TTR’s,TTRO and TTRN applications (depending on which projects working on across NI/GB) to various Highways Authorities
• Completing risk assessments in line with SWUK protocol
• Managing our works around other activities while focussing on collaborative working
• Understanding of permit scheme legislation and the requirements for managing permit conditions
• Liaising with the councils ( DfI /Cumbria/Westmorland etc) to discuss works and amend where necessary
• Provide streetworks administration support in accordance with business operations
• Ensure compliance with all elements of streetworks legislation through effective management of notices, permits and other documents
• Have the ability to react and deal with issues arising as a result of our works , escalating to Specialist or Team Lead where required .
• Investigate reinstatement defects, including accepting, disputing, passing to 3rd party and updating trackers
• Notifying relevant parties of over-runs and ensuring the appropriate council are updated with action taken
• Reporting low and high risk fails in a timely manner , including the processing and accepting or disputing of the fail
• Support the build team in dealing with customer complaints in relation to Streetworks /road closure activities and have the ability to resolve these in a quick and timely manner
• Liaise with operations, local authorities and third parties to arrange bus stop / parking suspensions / road closures and use of portable traffic signals
• Liaise and arrange traffic management alongside the traffic management team
• Support the development of processes, workflows and efficiency improvements
• Provide technical support and guidance to Operations in relation to streetworks offences
• Take part in the on call rota for weekend coverage of ‘starts and stops’ which is now part of the legislation for streetworks
• General administrative dutie s

Your profile

• S trong scheduling experience and administrative background (essential)
• Previous demonstratable experience in a similar role (desirable)
• Driven and able to work autonomously with high level of attention to detail
• Demonstratable experience of following processes and procedures and working to legislative requirements
• Competent or advanced competency with Microsoft Office applications and experience of using company specific software
• Excellent communication skills across all levels
• Demonstrable organisation and time management skills
• Have the ability to work on their own while still achieving deadlines
• Strategic mindset with the ability to prioritise tasks and focus on performance delivery while promoting efficiency improvements