Application Support - Systems Engineer

As a Network Operations Center (NOC) Systems Engineer, you will be responsible for monitoring production environment, analysing production issues/alerts, identifying the root cause of the issue, resolving L1 issues related to On-Prem and Google Cloud hosted applications and batch jobs. You will also collaborate with cross-functional teams to improve NOC standard operating procedures, automation, train the team members on resolving alerts/issues related to applications and batch jobs hosted in cloud and On-Prem. You will be leading a group of engineers giving them the technical guidance and necessary training considering NOC team’ s objectives.