Spa Attendant - Casual

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Located on the southeastern coast of the pristine island of Lāna’i, lies the secluded retreat of Four Seasons Resort Lāna’i, an oceanfront destination offering travelers a curated, personalized island escape. The five-star, five-diamond Resort offers outdoor restaurants, including Nobu Lāna’i, a kid’s club, Tennis Garden, cultural programming, beach and pool with spacious seating areas nestled among tropical gardens, Hawanawana spa and luxury retail boutiques. Built on lava outcroppings, the award-winning Jack Nicklaus-signature golf course features ocean views on every hole. Island activities, many managed by Four Seasons include sunset sails and whale watch tours, horseback riding, sporting clays and archery, biking, hiking, and aerial adventures at Lanai Adventure Park or learn about Hawaiian wayfinding at the on-site observatory.

SPA ATTENDANT

The Four Seasons Resort Lāna’i is looking for a Spa Attendant who share s a passion for excellence and who infuse s enthusiasm into everything they do. Ou r teams h ave the opportunity to shape our guest experience by providing exceptional knowledge o f the Resort and exemplif ying the Golden Rule in each interaction. Work authorization r equired .

HAWANAWANA SPA

Hawanawana Spa, with a line-up of exclusive world-class spa brands including Eminence, Knesko , OSEA, Shankara and HydraFacial, offers a menu comprising a careful selection of treatments, combining tradition with innovation. Offering an holistic relaxation experience for guests – Four Seasons Resorts Lana’i also features two fitness and yoga facilities – both with fabulous ocean views. Guests looking to add fitness to their wellness regime can explore our comprehensive fitness and yoga programs that include Personal Training, Kettlebell Power, Full Body Conditioning, Core Conditioning, Tai Chi, and Anti-Gravity Yoga (Aerial Yoga) .

WHAT YOU’LL DO

The Spa Attendant is responsible for maintaining the cleanliness, organization,

and ambiance of the spa and fitness areas, ensuring guests experience a

serene and luxurious environment. This role requires a proactive approach,

attention to detail, and adherence to the high service standards synonymous

with leading luxury hospitality brands Responsibilities include, but are not limited to:

Guest Experience

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Greet guests warmly, providing information about spa services and facilities.

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Assist guests with spa appointments, locker arrangements, and facility usage.

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Respond promptly to guest inquiries and requests, ensuring their comfort and satisfaction.

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Enforce spa and fitness centre guidelines courteously to maintain a safe and pleasant environment.

Operational Excellence

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Maintain cleanliness and readiness of all spa areas, including locker rooms, relaxation lounges, and fitness spaces.

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Replenish amenities such as towels, robes, toiletries, and refreshments regularly .

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Ensure all equipment, including hot tubs, saunas, steam rooms, and fitness machines, are functioning properly; report any maintenance needs promptly.

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Assist in setting up and breaking down areas for spa treatments and fitness sessions as needed.

Team Collaboration

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Support therapists, instructors, and other team members to ensure seamless service delivery.

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Communicate effectively with colleagues and supervisors to address operational needs.

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Participate in training sessions and team meetings to stay informed about spa offerings and protocols.

Safety & Compliance

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Adhere to all safety procedures and protocols to ensure a secure environment for guests and staff.

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Report any accidents, injuries, or unsafe conditions to management immediately .

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Handle lost and found items according to established policies.

And More !

WHAT TO BRING

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S uccessful candidate must possess legal work authorization in United Stat es

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Ability to stand for extended periods, lift up to 30 lbs , and push/pull as needed during shifts

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Weekend and Holiday availability required .

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A passion for the health and wellness industry, with a commitment to delivering exceptional guest experiences.

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Strong organizational skills and the ability to prioritize tasks in a dynamic environment.

JOIN OUR ‘OHA NA & ENJOY OUR AMAZING BENEFITS

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Hourly Rate: $ 23.08

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Competitive wages

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Inclusive and diverse employee engagement & recognition events all year-round

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Complimentary Employee Meals & Dry Cleaning for Employee Uniforms

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Comprehensive learning and development programs to help you master your craft

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Energizing Employee Culture where you are encouraged to be your true self!

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And so much more!

We look forward to receiving your application!

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Learn more about what it's like to work at Four Seasons Resorts Lana’i , visit us:

Twitter: https://twitter.com/FSLanai

Facebook: https://www.facebook.com/FourSeasonsResortsLanai

Instagram: https://www.instagram.com/fslanai/

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf