Bookings Agent (Summer Season)

Why us?

• Remote flexibility, we trust our team and we are goal oriented
• 3 month contract with competitive salary in accordance with candidate experience
• Day off on your birthday, we celebrate it with you
• A challenging and creative job in an innovative, constantly growing, fast-moving and owner-managed company with many opportunities for growth
• An open corporate culture with plenty of room for new ideas and impulses
• People. Work with talented, committed and supportive teammates
• International work environment with more than 16 nationalities
• No politics or bureaucracy. Only a great environment for you to achieve your best work

Your mission •

Respond, research and guide customers through the online booking process.

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Provide customers with detailed information about our services in order to answer possible questions and create future bookings.

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Communicate customers' feedback and suggestions to other departments in order to make continuous improvements.

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Maintain a consistent and positive system of communication with both landlords and tenants to encourage open discussion.

• Ensure that customers who use our website have all the information and support necessary to make a booking request and that this booking request is closed smoothly.

Your profile •

High Spanish & English level. German, French, Portuguese, or Italian would be a big plus

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Have both a sales and customer service mindset to provide the best possible service to our customers - both tenants and landlords!

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Be flexible to work some weekends (around once every 4 weeks).

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A high level of both verbal and written communication skills.

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A proven track record of achieving/exceeding individual targets consistently in a commercial environment.

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Positive and decisive language when speaking to customers. The ability to understand customer needs and make the selection of a property a personal and tailored experience.

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Effectively and efficiently manage time multi-tasking skills in order to close bookings faster.

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Open minded and well-traveled person with an international perspective as you will be talking with hundreds of people from all over the world everyday.

• Goals oriented and a desire to always be learning.