Group Sales Manager

At Fairmont Dallas, we deliver exceptional service and authentic local experiences in the heart of downtown Dallas. As a Group Sales Manager, you will serve as a brand ambassador responsible for generating group room revenue through proactive prospecting, strategic business development, and relationship management. This role is equally focused on group sales and new business generation, requiring a dynamic sales professional who thrives on building relationships, uncovering opportunities, and driving revenue growth.

What You Will Be Doing

Group Sales & Revenue Generation

• Prospect, solicit, qualify, and secure group business across assigned territories and market segments.
• Generate group room revenue through strategic account management, lead conversion, and business development efforts.
• Achieve and exceed monthly, quarterly, and annual sales goals through proactive sales activities and targeted action plans.
• Prepare proposals, negotiate contracts and rates within established guidelines, and successfully close business opportunities.
• Manage all phases of the sales cycle, from initial inquiry through contract execution and turnover.

Business Development & Market Expansion

• Conduct outside sales calls, client meetings, networking events, trade shows, conferences, and industry functions to expand market presence.
• Develop strategic sales plans to increase market share and strengthen Fairmont Dallas's positioning within key segments.

Relationship Management

• Collaborate with Accor Global Sales Offices, Visit Dallas, and regional Fairmont and Accor properties to maximize exposure and drive incremental business.

Sales Operations & Collaboration

• Utilize Opera Sales & Catering or similar sales systems to manage accounts, track opportunities, forecast revenue, and maintain accurate client records.
• Coordinate and host site inspections, familiarization tours (FAMs), client events, and sales missions.

• Minimum of 2–4 years of hotel sales, group sales, catering sales, or related hospitality experience.
• Previous luxury hotel or resort experience preferred.
• Bachelor's degree in Hospitality Management, Business, Marketing, or a related field preferred.

Skills & Competencies

• Proven ability to prospect, develop, and close new business opportunities.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Strong analytical and organizational abilities, including forecasting, reporting, and sales planning.
• Experience using Opera Sales & Catering or similar CRM and Sales & Catering platforms.
• Ability to manage multiple priorities while meeting deadlines in a fast-paced environment.
• Self-motivated, results-oriented professional with strong business acumen and entrepreneurial spirit.
• Strong problem-solving, decision-making, and time-management skills.
• Professional presence with a passion for luxury hospitality and exceptional guest experiences.
• Multilingual skills are a plus.

• What’s in it for you:
• Paid time off
• Medical, Dental and Vision Insurance, 401K
• Complimentary Shift Meal
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academy designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
• Career development opportunities with national and international promotion opportunities