Dental Assistant

We’re seeking a caring and reliable Dental Assistant to support our clinicians in delivering high-quality, patient-centred care. You’ll assist chairside, prepare rooms and equipment, and help create a calm and welcoming experience for every patient.

What You Will Be Doing

• Provide chairside clinical assistance to Dentists and Oral Health Therapists across a range of procedures
• Prepare surgeries, instruments and equipment in line with infection control and sterilisation standards
• Maintain accurate treatment notes, sterilisation logs and clinical documentation
• Ensure operatories are clean, stocked and ready for each scheduled patient, and contribute to daily team huddles
• Support patient comfort, communication and education throughout appointments
• Maintain stock levels, assist with ordering and coordinate laboratory work requirements
• Report equipment faults and support routine maintenance processes
• Assist with reception and patient support duties when required
• Collaborate with practice and support office teams as needed
• Follow NDC policies and procedures relating to infection control, WHS, QA, HR and emergency preparedness
• Participate in ongoing training, development and performance review activities
• Contribute positively to a supportive, team-focused clinical environment

Senior Dental Assistant (where applicable)

• Provide training, guidance and support to junior team members
• Ensure radiation safety protocols are followed
• Oversee lab case coordination and assist with advanced stock management
• Support the Practice Manager with delegated clinical or administrative tasks

About You

• Professional in both presentation and communication
• Energetic, motivated and adaptable, with the ability to remain calm under pressure
• Empathetic, patient-focused and supportive toward both patients and colleagues
• Able to work independently and collaboratively within a team environment
• Respectful and inclusive when working with people from diverse cultural backgrounds
• Demonstrates initiative, accountability and reliability

Qualifications & Experience

Essential

• Minimum 12 months’ experience as a Dental Assistant
• Experience supporting general and chairside dentistry (e.g., paediatrics, endodontics, restorative)

Desirable

• Certificate III or IV in Dental Assisting.
• Experience in dental practice administration or reception.
• Experience using Dental4Windows (D4W) or similar practice software

Skills & Competencies

• Strong clinical understanding of dental procedures, workflows and infection control protocols
• Excellent patient communication and interpersonal skills
• High attention to detail, accuracy in record-keeping and strong organisational capability
• Ability to understand and apply policies, legislation and clinical guidelines
• Ability to prioritise tasks and manage competing demands in a busy clinical setting
• Confident computer literacy, including Microsoft Office and practice software