Provider Schedule Coordinator

What We Offer

Join Our Team as a Provider Schedule Coordinator at Novant Health

Position: Provider Schedule Coordinator Location: Winston-Salem North Carolina

Department: Cardiology Clinic

Employment Type: PRN As Needed Position

Are you passionate about delivering exceptional patient care and service? Do you thrive in a dynamic, team-oriented environment? Novant Health is seeking a dedicated and detail-oriented Provider Schedule Coordinator to join our team. In this pivotal role, you will be the first point of contact for our patients, ensuring a seamless and compassionate experience from start to finish.

Position Overview

As a Provider Schedule Coordinator you will

• Utilizing Qgenda create and manage provider schedules with a 6 month lead time to reflect all daytime and nighttime assignments for the office and hospital (all GCM locations).
• Ensure maximum limits are kept as to the number of physicians allowed off per day.
• Maintain individual vacation/CME tallies/limits for all physicians, add and deactivate providers and non-scheduled users in Qgenda.
• Utilizing EPIC open and close office schedules for the providers and diagnostic templates for the GCM institute.
• Assess and implement schedule changes with the approval of the clinic administrators and lead physicians with consideration of least disruptive alterations to the practice while maintaining physician coverage in the hospital and office.
• Notify and coordinate with the appropriate scheduling staff when patients need to be. rescheduled due to a schedule change requested by a physician.
• Coordinate locums coverage when appropriate.
• Schedule Odyssey sessions for new providers in conjunction with the institute's clinic administrators.

Qualifications

• Education: High School Diploma or GED required.
• Experience: Minimum of TWO YEARS of clerical experience in a medical office setting REQUIRED.
• Technical Skills: Proficiency in medical office software, including EPIC systems; knowledge of medical terminology and billing processes.
• Communication: Excellent verbal and written communication skills.
• Organizational Skills: Strong ability to manage multiple tasks and priorities in a fast-paced environment.
• Cultural Competence: Ability to interact effectively with individuals from diverse backgrounds and at all levels of authority.

Benefits

• Competitive salary and opportunities for advancement.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Retirement plans with employer matching.
• Paid time off and holiday pay.
• Tuition reimbursement and student loan forgiveness programs.
• Employee wellness programs and discounts.

Why Novant Health?

At Novant Health, we value the unique contributions of each team member. We foster an inclusive culture where diversity is celebrated, and every individual is empowered to make a difference. As a Patient Services Coordinator, you will play a crucial role in delivering outstanding patient experiences and supporting the health and well-being of our community.

What We're Looking For

• Education: High school or GED, required.
• Experience: 2 years experience, required.
• Additional skills required: Ability to muti-task. Flexibility in assignments and prioritizing. Able to work in a matrixed environment. Strong ability to communicate in person and in written form. Sense of urgency, Attention to detail and accuracy.
• Additional skills preferred:
• Experience with EPIC template building.
• Experience with technology such as Microsoft Teams, Zoom and Outlook.
• Experience working with hospital call calendars and processes.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

156435

• Education: High school or GED, required.
• Experience: 2 years experience, required.
• Additional skills required: Ability to muti-task. Flexibility in assignments and prioritizing. Able to work in a matrixed environment. Strong ability to communicate in person and in written form. Sense of urgency, Attention to detail and accuracy.
• Additional skills preferred:
• Experience with EPIC template building.
• Experience with technology such as Microsoft Teams, Zoom and Outlook.
• Experience working with hospital call calendars and processes.