Collector

DHL Express Laos Sole Company Limited, established in 1995, is the foremost and the market-leading International Air Express company in Laos. With state-of-the art systems for handling and processing International Air Express shipments, DHL Express Laos is committed to maintain its leading position as the preferred air express operator and a dependable business partner to its customers. DHL Express Laos Sole Company Limited is looking for motivated persons to fill its vacancy of the Collector.

Collector: 01 Position Work location: Vientiane Capital

Nature & Scope of the Job

• Actively promote and ensure DHL trading terms and conditions are adhered to by customers
• Monitor customer credit limits and take appropriate actions when thresholds are exceeded
• Maximize collection effectiveness from customers in a timely and professional manner
• Drive debt collection activities, including direct customer interactions and visits when required
• Communicate with corporate customers to follow up on overdue payments
• Maintain accurate daily collection records and prepare regular reports
• Monitor credit accounts and escalate delinquent cases to the Team Leader for review and action
• Coordinate resolution of sales and customs disputes according to escalation procedures
• Contribute knowledge and expertise to resolve recurring billing issues

Requirements

• Diploma in Accounting or related field
• Minimum 3 years of relevant working experience in credit control or accounting with customer interface exposure
• Strong communication and negotiation skills
• Ability to influence decisions and actions without direct authority
• Good analytical and problem-solving skills
• Proficiency in MS Office applications
• Good command of English (written and spoken)

All interested applicants should apply letter, resume, current photo and supporting documents in English to: DHL Express Laos Sole Company Limited, by addressing “Collector” Unit 5, P3 Road, Phonsavang Village, Chanthabuly Dist, Vientiane Capital, Laos Tel. 021 418100, 264200. Or email to vtehr@dhl.com The deadline for application is 30 June 2026. Only short-listed candidates will be contacted.