FRONT OFFICE MANAGER

Together with your team, you ensure a unique guest experience and optimal service every single day. You supervise your team of supervisors, employees, and interns. You train and coach them whenever necessary, and they know they can always rely on you. If you notice that certain procedures don’t fully align with guest needs, you know exactly what is required to implement new procedures. You also pass that knowledge and sense of responsibility on to your team.

You are flexible and respond proactively to changes in your team’s staffing levels. You ensure the correct administrative handling of ongoing matters and make sure everything is properly documented.

You are also closely involved in revenue maximization through upselling, revenue management, cost control, and quality improvements. In addition, you have daily contact with our Housekeeping department, which is facilitated by an external company, to ensure that the day runs smoothly. Every shift brings new challenges, but one thing never changes: you deliver quality and exceed the expectations of both guests and your team.

Leonardo Hotel IJmuiden Seaport Beach

The Leonardo Hotel IJmuiden Seaport Beach has 146 hotel rooms and suites, including family rooms and luxurious Wellness Suites. Our rooms are bright and spacious, with wood accents and large windows that let in light. Most hotel rooms and suites have a balcony overlooking the Kennemermeer lake or the marina. Our hotel is pet-friendly. Guests who wish to come with their four-legged friends are therefore very welcome.

However, they are not permitted in our restaurant and Wellness Suites. If you have been outside all day, you can relax in our gym, sauna and Turkish bath. Those who are environmentally conscious will be pleased to know that the Leonardo Hotel IJmuiden Seaport Beach participates in the Green Key programme. This programme records the hotel's impact on the environment.