College Support Officer - Norwich - NR2

About us

Dardan have a wealth of experience in delivering smart security solutions that go beyond safeguarding buildings, property, and staff. We combine the best in technology, mobile services, physical guarding, and consultancy.

Our mission

Be ethical, be authentic, be agile and be smart. We do our best and then do a little bit more, every time.

Our Vision

To be a trusted partner for Security solutions through intelligence, innovation, and influence.

Reward and Benefits

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Unlimited training and opportunities to progress

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£13.27 per hour

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40 hours per week

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8 hour shift pattern, working Monday to Friday

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Weekly rotational shifts of 06:00 to 14:00 and 14:00 to 22:00

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Up to 28 days paid holiday (site and shift dependant)

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Recognition rewards

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On-site parking

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Safe guarding, county lines and ACT training

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Access to a 24/7 employee wellbeing support line

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Virtual GP Service

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Earn an extra bonus through recommend a Friend Scheme, no limits

The Opportunity

Our client is a central college which has an outstanding campus with industry-standard facilities. The role of a College Support Officer involves working on your own and as part of a team to provide an efficient and professional caretaking and security service to clients, staff, students and visitors.

You will be responsible for acting as the first point of contact for staff, students, visitors, and contractors.

Your duties include (but are not limited to)

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Complete site lockups and unlocks

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Conduct routine patrols to identify and report security risks or incidents

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Escort visitors/contractors around the site as required

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Conducting ID checks

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Provide a professional, efficient, and approachable service whilst maintaining a high level of customer service to staff, students and visitors

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Carry out caretaking duties, moving furniture and setting up events as requested

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Dealing with fire evacuations and first aid response as and when required

Full in-house training will be provided.

Essential Skills and Experience

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Valid SIA Licence

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Full UK Manual Driving Licence

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Right to work in the UK and a five-year checkable history

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Punctual and reliable

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Passionate about creating an expectational customer experience

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Knowledge of the MS packages (excel, word, outlook)

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Highly intuitive with a curious mindset

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Highly presentable in line with our corporate brand

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Resilient and pro-active in your work

We are Dardan

Dardan is a people focused, privately owned specialist security company. We choose our employees carefully and value them greatly. We know that our people are our greatest asset and as such we invest in their development. A career with us means joining an ACS Pacesetter & a company listed on Infologue’s “One to Watch”.

Diversity, Inclusion and Equality

At Dardan, we are committed to building a workforce of talented, intuitive, and ethical professionals. We do this through attracting and retaining a diverse group of people and encourage an inclusive environment for us and our clients.

We hire the best people available and have a continuously evolving culture where everybody is celebrated and respected, which we believe is critical for fostering innovation and collaboration. We recognise the strength in growing a workforce that encourages different ideas in line with our shared values.

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