Senior Property Manager West London

Main purpose of role: To run a portfolio of properties in-line with the Dexters Way. Working closely with the Property Management Team Manager to achieve our business plan whilst providing a service that feels like it's part of the local office, treats every customer as if they were our only and retains our landlords for life!

Salary: Subject to portfolio experience Hours: Monday-Friday 8.30am-5.30pm Location: West London

Key Responsibilities

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As part of the Tenancy and Property Management Teams, provide consistently excellent service to drive the growth and retention of Landlords and our Lettings portfolio.

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In addition to Property Manager responsibilities

• Carrying out the role of a Property Manager to the highest standard, leading by example, demonstrating a ‘Nothing is too much trouble’ attitude .

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Able to offer second opinion based on experience.

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Be responsible for coaching new members of the team.

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Actively coach team members through their learning plans and guide them through their apprenticeship.

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Assist Team Manager to identify potential new contractors.

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Understands the importance of improving the quality of our portfolio by actively promoting our refurbishments team.

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Remain up to date with relevant legislation.

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Provides support for Team Manager by

• Motivating the team to achieve our business plan.
• Ensure the team follow best practice at all times.

Requirements & Skills

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Strong negotiator with excellent communication skills.

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Previous property management experience essential.

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Able to deliver excellent customer service experience.

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Strong attention to detail.

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Persistent and tenacious.

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Team player.

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Natural ability to trouble shoot with a keen desire to succeed.

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Ability to cope well under pressure.

What We Offer

• Progression: Fast-track growth within the property industry, with clear development pathways.
• Comprehensive Training: From apprenticeship to industry qualifications, we’ll support your development every step of the way.
• Holiday: Enjoy a generous allowance starting at 25 days annually, plus a birthday day off to celebrate.
• Supportive Environment: Wellbeing programs, team social events, and a fun, dynamic workplace.
• Additional Perks: Pension contribution, beauty and fitness discounts, season ticket loan, cycle-to-work scheme, and enhanced maternity/paternity leave.
• Give Back: Paid day off to volunteer at a charity of your choice.