Content Moderator – Czech Speaker | E-commerce Platform

Workster is partnering with a global customer experience leader to recruit a Czech-speaking Content Moderator for an exciting e-commerce project based in Lisbon. This is a unique opportunity to join a dynamic and multicultural team, working in a fast-paced environment that values high standards of quality and compliance.

As a Content Moderator, you will ensure that products and services meet quality and legal standards across a popular e-commerce platform. Your responsibilities will involve reviewing content, maintaining compliance with platform policies, and making informed moderation decisions based on local market knowledge.

Your Role

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Review user-generated content and ensure it complies with platform policies and legal standards.

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Maintain high levels of accuracy and attention to detail while working within agreed latency and quality metrics.

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Escalate content or issues in accordance with internal procedures.

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Remain up to date on content moderation guidelines and policy changes.

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Support content safety across a variety of media types while adapting to promotional season peaks.

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Full-time position with rotative shifts (24/7) and two rotative days off per week.

Your Qualifications

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Native-level fluency in Czech and good command of English (B2 level minimum).

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Strong communication and decision-making skills.

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Background or strong understanding of e-commerce platforms.

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Prior experience in content moderation, customer service, or a similar area is an asset.

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Ability to handle sensitive content and work in a fast-paced, shift-based environment.

The Offer

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Competitive salary package with performance-based incentives.

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Relocation support package available for international candidates.

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Private health insurance.

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Meal allowance and transport allowance.

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A vibrant, multicultural environment in a modern Lisbon office, centrally located and well-equipped.