Billing Lead

🔍 Billing Lead

📍 Location : Antwerp, Belgium 🕓 Type : Full-time

Are you a billing and O2C expert who thrives in an international, fast-scaling consulting environment? Do you get a quiet thrill from a perfectly reconciled revenue account? (It's okay — we do too.) QbD Group is looking for a Billing Lead to own our Order-to-Cash process end-to-end and lead three billing professionals in an environment where no two days look the same.

🏢 What you’ll be doing

Billing & Revenue Operations

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Full-cycle processing of customer invoices in NetSuite, with a strong focus on accuracy and timeliness

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Ensure on-time billing in line with Group policies

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Set up projects in NetSuite to enable correct time registration as the basis for invoicing

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Coordinate all outgoing invoices and ensure alignment with contractual terms

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Reconcile revenue accounts and manage billing corrections in close collaboration with Cash Collectors

O2C Product Ownership

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Act as Product Owner of the O2C process: log and follow up on system bugs, propose new features and change requests in the ERP (Netsuite)

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Collaborate with internal stakeholders (project managers, sales, consultants) to ensure alignment between invoicing and project management

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Continuously evaluate and enhance the O2C flow — identifying opportunities for process optimisation and efficiency gains

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Guide consultants through the billing process to ensure proper invoicing.

Group Integration & Expansion

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Lead the O2C integration of newly acquired companies joining QbD Group

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Ensure qualitative technical integration in NetSuite, keeping track of the needs of all parties

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Build and maintain strong relationships with international stakeholders to ensure efficient cross-border transaction flows

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Take a leading role in the implementation of new processes, tools, and best practices

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Participate actively in Finance Improvement projects

Team Leadership & Coaching

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Lead, coach, and develop your team

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Act as first point of contact for finance & admin colleagues on billing process questions

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Train and guide colleagues to continuously raise the quality of billing operations across the Group

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Report to the Finance & Accounting Manager, keeping them well-informed of daily operations and process developments

💪 What you bring

Technical Profile

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Strong experience with NetSuite (project setup, O2C configuration, ERP product ownership) or similar ERP

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Solid background in billing and project setup — ideally in a professional services or consulting environment

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Minimum 10 years of relevant experience, with at least 1–2 years in a senior or lead role

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Demonstrable experience driving or participating in O2C process improvements

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Affinity with ERP systems, data reconciliation, and cross-border billing processes

Personal Competencies

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Numerically strong, accurate, and detail-oriented — without losing sight of the bigger picture

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Process-driven and solution-driven: you identify problems and propose concrete solutions

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Excellent stakeholder management and communication skills — both up and across the organisation

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Fluent in Dutch and English, both oral and written and any other language is a plus

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"Can do" attitude: you can manage complex and ambiguous situations calmly and constructively

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Open and transparent communication style — no hidden agendas, no drama

A True QbD'er

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Resilient: your strong and positive attitude helps you overcome any challenge

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Hungry for knowledge: always open to learning, even in your area of expertise

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No-BS mentality: you can be straightforward in a respectful way

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Innovative: you constantly look for new and better solutions

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(Not too) serious: your job is serious, but you don't take yourself too seriously

💡 What’s in it for you?

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A key role in a growing international life sciences group with genuine impact on finance transformation

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A collaborative, no-nonsense team culture where your voice matters

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Competitive compensation package benchmarked to the Belgian market

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Flexible working arrangements

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Room to grow your expertise and take on broader responsibilities as the Group expands

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A Finance Manager who actually listens (and a CHRO who insists on it)

✨ About us

We support life sciences companies from idea to patient — offering tailored solutions in development, clinical, regulatory, compliance, production, and distribution. With 500+ experts across 8 countries, we help drive innovation in ATMP, biotech, medical devices, diagnostics, digital health, and pharma.

We believe in JPEG : Joy. Partnership. Going the Extra Mile. Getting Things Done.

You won’t just be taking a job — you’ll be joining a community where people grow, laugh, build, and contribute to something bigger.

📩 Interested? Let’s talk. Send us your CV and motivation letter. You could be the next one to join the QbD family.