Office Administrator Dublin

Pay: €32,500.00 per year

Job description

About Us

Manor Homecare is committed to providing exceptional care and support to individuals in our residential settings. We believe in going the extra mile for our clients and understand that providing care at home involves much more than assisting with personal care needs, household chores or escorting clients to appointments. Our mission it to make clients feel safe, independent and comfortable in their own homes.

Career Opportunities

We are currently seeking an enthusiastic , dedicated individual with great communication skills and computer literacy to join us in our offices in the Dublin area . The ideal candidate will play a key role in supporting Manor Homecare Team with providing exceptional quality care to clients of any stage of their life who wish to remain independent in their own home.

Key Responsibilities

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To be aware of the quality assurance policy of the Company in the provision of a quality service to the Service Users.

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To always represent the Company in a professional manner, on the telephone, face to face or in written communication.

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To ensure that telephones are answered promptly, and people are spoken to in a polite and respectful manner.

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To deal with phone queries and take messages for relevant people to return calls

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To maintain confidentiality and carry out the Company's Confidentiality Policy.

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To report to the relevant people in the company organisation structured chart for any issues regarding the legislative requirements concerning the services provided and the Staff providing them.

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To report to the Registered Manager any financial issues that have an impact on the overall budget including supplies and training required.

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Organising/Communicating the setup of Induction and delivering Induction for new carers. To organise any other training taking place and liaise with Care Coordinators and Management to ensure best practice.

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Transcribe new carer data on to One Touch/working shifts/ Link in with care coordinators for rosters.

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To produce reports requested by the Registered Manager

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To maintain accurate records and record all communication on One Touch

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Provide administrative / secretarial support to Management e.g., typing, filing, dealing with correspondence etc, within given timescales.

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Ensuring Staff HR files are fully compliant.

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Maintaining personnel records, managing HR documents (e.g., employment records and onboarding guides) and updating internal databases.

Job Specification

Essential

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Experience in care provision at a level that reflects the responsibilities of the post applied for

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Good literacy and numeracy skills

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Good presentation skill

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Computer literate

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Understanding of legislation concerned with care provision

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Administrative experience

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Full driving license

Desirable

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QQI Level 5 or working towards

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Professional qualification

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Experience as supervisor or senior carer care worker or other role within a care providing organisation.

What We Offer

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A supportive and inclusive work environment.

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Competitive salary and benefits.

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Comprehensive training and development opportunities.

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Education Support

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Opportunities for career progression within the organization

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Cycle to Work Scheme

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Tax Saver Scheme

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Free Parking

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Company events

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Team bonding activities

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Employee Referral Scheme

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Employee Assistance Programme

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Employee Assistance Plan

How to Apply

If you are interested in making a meaningful difference in the lives of others, please send your CV to Recruitment@manorhomecare.ie for more information and full job description.

Closing Date for Applications

Join Manor Homecare and help us create a safe and caring home for those we support.

INDH