Retail Team Member

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.

ABOUT THE ROLE

As a Retail Team Member at Daylesford Organic, Notting Hill , you will be part of a beautifully curated organic store offering fresh produce delivered daily from our farm, alongside a welcoming café serving seasonal dishes and food to go.

Working on the retail floor, you will play a key role in delivering an exceptional customer experience, sharing your knowledge of our organic products and supporting the smooth day-to-day running of the store. Through thoughtful service and attention to detail, you’ll help bring Daylesford’s commitment to quality, sustainability and conscious living to life for every customer.

SALARY: £13.15 per hour plus tronc and paid weekly.

HOURS: 32 hours hours a week including weekends.

RESPONSIBILITIES

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Deliver genuine, attentive customer service, welcoming customers, sharing product knowledge and offering thoughtful recommendations to create a memorable customer experience.

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Maintain beautifully presented retail spaces, ensuring shelves, displays and back-of-house areas meet the highest standards of cleanliness, safety and organisation.

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Replenish stock and manage product rotation, ensuring availability, freshness and quality at all times.

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Confidently operate tills and process transactions accurately, including payments, returns and exchanges, in line with cash handling procedures.

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Support visual merchandising through seasonal displays, promotions and storytelling that bring our products and brand values to life.

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Live and breathe our purpose by supporting positive social and environmental change, contributing to our journey as a certified B Corp.

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Inspire customers, suppliers and colleagues to live and work more consciously, helping create a lasting, positive impact.

SKILLS & EXPERIENCE REQUIRED

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A genuine passion for food, organic produce, sustainability and the Daylesford Organic ethos .

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Previous experience in retail, hospitality or customer-facing roles would be advantageous.

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A strong commitment to delivering exceptional customer service and an elevated guest experience .

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Excellent communication and interpersonal skills , with the ability to confidently engage with customers.

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Good spoken English and a professional, presentable appearance reflecting the Daylesford brand.

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A positive, friendly and team-focused attitude , with the ability to work collaboratively in a busy environment.

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Strong attention to detail , particularly when handling fresh produce, stock presentation and merchandising.

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Comfortable operating tills and handling transactions accurately.

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A proactive and flexible approach, with a willingness to support across different areas of the farm shop when required.

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An interest in artisan food, seasonal produce and quality retail products , with a willingness to learn about product provenance.

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Ability to remain calm and organised during busy trading periods .

PERKS & BENEFITS

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Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.

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Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.

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Private Medical: We offer subsidised private medical insurance through Bupa. Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.

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Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.

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Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.