Customer Service Representative - Milton Clinic

Customer Service Representative – Milton Clinic Permanent Part-Time

We have a fantastic opportunity for a passionate and motivated Customer Service Representative to join VetSouth’s rural clinic in Milton ! This is your chance to be part of an exciting new chapter, helping us build strong client relationships and make a real impact in the local community.

In this varied role, you’ll work closely with our Clinic Coordinator and clinical teams to provide top-notch customer service, keep the clinic running smoothly, and ensure our clients feel welcomed and supported.

This role will be primarily based in Milton from Monday to Friday: 9:00am – 2:30pm , with two full days per week worked out of our Balclutha clinic (8:30am – 5:30pm) , offering variety and exposure across both locations.

About the Role: This role will primarily be farmer focussed ensuring we have what they need when they need it in - store and in future will grow into :

• Retail and inventory tasks – keeping products well-stocked and displays eye-catching
• Booking production animal and companion animal consultations and surgeries
• Providing administrative support to vets and technicians

You’ll also play a key part in

• Engaging with the local community and building lasting client relationships
• Contributing to marketing, merchandising, and clinic events
• H ealth & S afety as both the clinic’s Health & Safety Representative and Fire Warden.

About You: We’re looking for someone who thrives on a new challenge , is self-motivated a nd is excited about helping us grow our presence in Milton. You’ll bring:

• At least 3 years’ experience in a customer-facing role
• Strong computer s k ills (Microsoft Office confidence is a bonus!)
• A passion for rural NZ communities and knowledge of the farming industry
• Great communication and relationship-building skills
• A proactive, organised approach with excellent attention to detail

Previous experience in agri -retail or agri-business is an advantage but not essential if you’re keen to learn and bring a great attitude.

Why Join VetSouth ?

• Be part of a supportive, friendly, and passionate team
• Play a key role in launching and shaping a new clinic location
• Work for a progressive company with a strong reputation in rural animal health
• Enjoy variety – no two days are the same!
• Make a positive impact in your local community

About VetSouth : VetSouth is a well-respected animal health business with a network of clinics across Southland, Otago, and beyond. We pride ourselves on innovative, high-quality service and a strong commitment to supporting rural communities.

If you’re excited to be part of this new adventure and want to work with a team that truly values its people and its community, we’d love to hear from you.

Apply now and help us make VetSouth Milton a fantastic success!