Specialist Security Systems

The Security Systems Specialist is responsible for all aspects of planning, facilitation, management and delivery of electronic and cloud-based security systems and services for TaylorMade Golf facilities. Through collaboration and partnership with various departments, including Information Technology and Cybersecurity, this role will manage systems used in access control, video surveillance with AI-powered analytics, visitor and incident management, mobile credentialing, and those used to operate the Security Operations Center (SOC). This position includes close working relationships with security vendors, system integrators, and managed service providers, as well as research and development of emerging security technology including IoT devices, cloud platforms, and converged physical-cyber security solutions.

Essential Functions and Key Responsibilities:

• Responsible for the programming or configuration of cloud-based and on-premises access control and video management applications including door configurations, mobile and biometric credential provisioning, clearance assignments, system events, field hardware configurations, server and cloud-tenant management, and other system components as needed.

• Responsible for the programming or configuration of the incident, visitor and key management systems, and patrol integrity applications including database design changes, custom reporting, hardware configuration and troubleshooting, server management and other system components as needed.

• Performs reactive and preventative maintenance on security systems equipment.

• With minimal supervision, implementation and/or provide implementation support for security systems projects including pre-implementation design support, installation coordination, contractor supervision and post-implementation commissioning support.

• Monitor and maintain a fleet of desktops, laptops, IoT devices, and other electronic computing devices supporting security operations. This includes deploying software, OS and firmware updates, endpoint protection, and vulnerability remediation in coordination with IT to keep devices operational and compliant. Perform basic maintenance and troubleshooting of network infrastructure supporting these devices. Communicate with staff to resolve technology-related issues.

• Liaison and coordinate with TaylorMade business units, external vendors, software manufacturers, architects and engineers regarding security systems design, use, and administration.

• Partner with IT and external vendors to maintain and oversee repair of field hardware components of the security systems.

• Work closely with IT to coordinate administration and timely maintenance of the security systems servers, security hardware inventory, software and peripherals.

• Participate in the design, review and implementation of security systems for new or renovated construction projects.

• Assist day-to-day operational aspects of projects, including scope and resources and solution deployments. Review deliverables and provide status updates and documentation as needed.

• Ensure standards and guidelines pertaining to security systems are met or maintained.

• Provide occasional on-call support via remote connection for global regions.

• Stay current on physical security, cybersecurity, and emerging technology trends (e.g., AI/ML video analytics, cloud-based access control, mobile credentials) and maintain relevant certifications.

• Performs other related duties and assignments as required.

Knowledge and Skills Requirements:

• Familiarity with corporate policies and practices related to physical security, investigations, loss prevention, guard force operations and management.

• Ability to collaborate with cross-functional partners (i.e., IT, facilities, human resources, legal) to implement policy and procedures to protect corporate facilities.

• Ability to prioritize/execute tasks and provide deliverables in a timely and efficient manner.

• Understanding of electronic access control, alarm systems and lock hardware preferred.

• Experience with visitor management and guard tour applications preferred.

• Experience with Software House C-CURE 9000 (or comparable enterprise access control platforms such as Genetec Security Center Synergis, LenelS2 OnGuard, or Brivo) including system configuration, mobile credential integration, and troubleshooting.

• Knowledge of or experience with enterprise Video Management Systems (e.g., Genetec Security Center Omnicast, Milestone XProtect, or Avigilon Unity/Alta) and AI-driven video analytics preferred.

• Experience with Resolver, Ontic, or comparable cloud-based incident management and GRC platforms.

• Knowledge of data networking configurations, network segmentation/VLANs, cybersecurity best practices, and zero-trust principles for OT/IoT devices preferred.

• Knowledge of varying technologies including but not limited to web technologies, REST APIs, SQL databases, Windows/Linux server administration, virtualization, and cloud platforms (Azure, AWS).

• Intermediate knowledge of Microsoft 365 applications (Word, Excel, Teams, SharePoint, OneDrive) and familiarity with collaboration/automation tools (e.g., Power Automate, Copilot).

• Availability for 24/7 emergency and crisis notification and response.

• Ability to effectively interact with all levels of business management, including executive leadership.

• Demonstrated ability to hold confidential materials and information.

• Excellent English communication skills, both verbal and written.

Education, Work Experience, and Professional Certifications:

• High School diploma required; bachelor’s degree preferred

• 3+ years of IT or physical security systems experience, preferably supporting enterprise corporate security systems in a multi-site environment.

• Membership in relevant organizations such as ASIS International, NFPA, InfraGard, ASSP, NASP, or NSC is preferred, but not required.

• Industry certifications such as ASIS PSP (Physical Security Professional), ASIS CPP (Certified Protection Professional), CompTIA Security+, manufacturer credentials (e.g., Genetec, LenelS2, Software House), or equivalent are preferred.

Work Environment / Physical Requirements:

• Office/warehouse and outside environment

• Heavy computer use

• Ability to work extended hours as needed including availability to respond and/or be notified 24/7 for emergency or crisis situations.

• Light physical effort equal to frequent lifting or moving of lightweight materials. 

• Regularly required to sit or stand, bend and reach

TaylorMade is a performance driven organization and our total rewards approach to compensation is designed to support this. We consider many factors in determining base compensation, including position scope, job related knowledge, education, skills, experience, and work location. The expected hourly base pay range for this position is $30.00 - $33.00. Additional benefits, such as health & wellness, performance bonuses, product discounts, holidays, paid time off, etc. may also be offered in accordance with our plans.

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TaylorMade Golf Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, gender identity, gender expression, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law, ordinance, or regulation.