Hospital Administrator

About the Opportunity We are seeking a highly experienced, commercially minded, and results-driven Hospital Administrator to lead the operations of a multi-specialist hospital in Abuja. This is not a routine administrative role. We are looking for a leader with proven experience transforming healthcare institutions into financially sustainable, operationally efficient, patient-centered organizations. The ideal candidate must be capable of identifying systemic inefficiencies, restructuring operations, improving patient experience, strengthening accountability across departments, driving revenue growth, optimizing costs, and building a culture of performance and excellence. The successful candidate will be responsible for repositioning the hospital into a profitable, respected, and high-performing healthcare institution with measurable operational and financial outcomes. Position Summary The Hospital Administrator will serve as the operational and business lead of the hospital and will be directly responsible for: · Improving profitability and financial sustainability · Increasing patient volumes and service utilization · Optimizing operational efficiency · Strengthening systems, processes, and accountability · Driving revenue assurance and cost control · Improving patient satisfaction and service delivery · Building high-performing teams and leadership structures · Ensuring regulatory and quality compliance · Developing and executing strategic growth initiatives The role requires a hands-on operator, not merely a policy administrator. Key Responsibilities 1. Hospital Turnaround & Strategic Leadership · Conduct a comprehensive operational, financial, and organizational assessment of the hospital within the first 30 days of resumption. · Develop and implement a clear turnaround strategy with measurable milestones and timelines · Identify revenue leakages, inefficiencies, underperforming service lines, and operational bottlenecks · Develop strategies to reposition the hospital competitively within the Abuja healthcare market · Drive occupancy growth, increased patient retention, and improved service utilization · Lead expansion and optimization of profitable clinical and non-clinical services 2. Financial Management & Profitability · Take direct responsibility for the hospital’s financial performance and sustainability · Develop and implement systems for: o Revenue assurance o Billing optimization o HMO claims efficiency o Cost containment o Budget discipline o Procurement control o Inventory accountability · Drive and monitor revenue performance indicators · Improve cash flow management and financial reporting accuracy · Drive measurable increases in monthly revenue and operating margins · Ensure all departments operate within approved budgets and productivity benchmarks 3. Operational Excellence · Oversee day-to-day hospital operations across clinical and non-clinical departments · Establish and enforce operational SOPs, KPIs, workflows, and accountability systems · Improve turnaround times, patient flow, service coordination, and overall operational efficiency · Develop systems for performance monitoring across all units · Ensure proper utilization of hospital resources, equipment, manpower, and infrastructure · Implement technology and ERP systems that improve efficiency and reporting 4. Human Resource & Performance Management · Build a culture of accountability, professionalism, responsiveness, and excellence · Lead recruitment, restructuring, and performance management initiatives where necessary · Develop clear departmental KPIs and reporting structures · Supervise departmental heads and ensure alignment with organizational goals · Address staff inefficiencies, absenteeism, poor service culture, and low productivity · Improve staff engagement, discipline, and operational ownership 5. Business Development & Growth · Develop and execute strategies to increase patient acquisition and market visibility · Build strategic partnerships with HMOs, corporates, consultants, and referral networks · Identify opportunities for new service offerings and income-generating initiatives · Improve the hospital’s competitive positioning, branding, and patient experience · Work with marketing and clinical teams to grow high-value service lines 6. Clinical Operations & Patient Experience · Collaborate with clinical leadership to improve quality of care and patient outcomes · Ensure smooth coordination between medical, nursing, pharmacy, laboratory, imaging, finance, and administrative departments · Improve patient satisfaction, complaint resolution, and service delivery standards · Ensure patient-centered care systems are embedded across operations. 7. Compliance, Governance & Quality Assurance · Ensure compliance with healthcare regulations, licensing requirements, and accreditation standards · Develop and strengthen internal controls and governance structures · Ensure proper documentation, reporting, risk management, and audit readiness · Promote quality improvement initiatives across the hospital Expected Deliverables Within the First 6 Months The successful candidate should be able to demonstrate measurable improvements in: · Operational efficiency · Revenue growth · Operating profitability · Reduction in operational waste and leakages · Increased patient volumes and occupancy · Improved HMO collections and billing efficiency · Improved staff productivity and accountability · Better financial reporting and operational visibility · Increased utilization of hospital services · Improved patient satisfaction scores · Strengthened management systems and departmental performance Requirements Required Qualifications · Bachelor’s degree in Healthcare Administration, Business Administration, Hospital Management, Public Health, or related field · Master’s degree (MBA, MHA, MPH, or related discipline) strongly preferred · Minimum of 15 years’ experience in healthcare operations or hospital administration · Minimum of 5 years in a senior hospital leadership or operational management role · Demonstrated and verifiable requisite experience · Strong understanding of: o Hospital finance o Revenue cycle management o HMO operations o Healthcare operations o Healthcare quality systems o Procurement and inventory management o Healthcare regulations and compliance · Experience working within the Nigerian healthcare system is required Required Competencies Technical Competencies · Hospital Operations Management · Financial & Commercial Management · Revenue Optimization · Strategic Planning & Execution · Performance Management · Process Improvement · Budgeting & Financial Analysis · Healthcare Quality Assurance · Data Analysis & Reporting · ERP/HMIS Systems Management · Procurement & Inventory Control Behavioral Competencies · Patient-centricity · Strong leadership presence · High accountability and ownership mindset · Decisive and execution-focused · Commercially minded · Analytical and solution-oriented · Strong negotiation and stakeholder management skills · Ability to lead organizational change and restructuring · Excellent communication and reporting skills · Resilient and performance-driven Benefits The package will include: · Base salary (open to negotiation) · Performance bonuses tied to profitability and operational targets · Accommodation and/or transport support (where necessary) · Health insurance · Executive leadership benefits · Career growth opportunities