Senior Analyst Engineer (m/f)

Description of the tasks

• Install and maintain hardware and software systems, including servers, PCs, laptops, and mobile devices;
• Assist end-users with technical issues and troubleshoot problems (covering help desk duties);
• Manage and maintain the company's network infrastructure, including switches, routers, firewalls, and wireless access points. Ensuring the daily system operating and monitoring;
• Research and evaluate new technology solutions to enhance the company's technological capabilities;
• Create and maintain documentation of hardware and software configurations;
• Collaborate with cross-functional teams to identify and solve technology-related issues;
• Monitors the status of all servers (systems availability and performance, Storage space, Data queues, Data replication and data backups);
• Tracks the HW/SW asset registers, cover help desk duties, grants system accesses according to the user's requests (duly approved by Senior Management beforehand);
• Acts in line with the requirements from corporate governance and regulatory requirements from CSSF/BCL
• Managing the physical inventory of all HW/SW and bank tokens
• Access management
• Administration of e-IBS cases (incidents and changes). E-IBS is an American Software. He will learn how to work with this software, at the bank
• Ensuring data relevant security via regular backups and anti-virus software
• Act as a system analyst in the BBE application project roadmap (new application and/or existing application)
• First line of support to the existing BBE application
• Improve and or create process automation to help BBE to get more efficiency in a daily base
• Help the ICT department to transform the operating model according to the new strategies bringing more efficiency in the daily base.

Profile

Master (Bac+5)