Front Desk Coordinator

1355 N University Ave, #310, Provo, UT 84604 | https://provofamilydentistry.com/

About Us Provo Family Dentistry is a warm, friendly, and family-oriented dental practice dedicated to providing high-quality care to our community. With four doctors, Dr. Steven Flick, Dr. Gary Wilson, Dr. Tyra Neal, and Dr. Hayden Jones. We offer a comprehensive range of services, including general dentistry, implants, root canals, wisdom tooth extraction, sleep appliances, and Botox.

We pride ourselves on our supportive culture. Our team is caring, hard-working, and focused on maintaining a collaborative environment where we work together to ensure success in both production and patient care. We are looking for a reliable, team-oriented professional to join our front desk team.

The Role We are seeking a full-time Front Desk Coordinator to be the welcoming face and voice of our practice. You will be responsible for managing the day-to-day operations of our front office, ensuring that our patients have a seamless and positive experience from the moment they call or walk through our doors.

Key Responsibilities

• Patient Communication: Serve as the primary point of contact for patients, handling all incoming calls with a warm and professional demeanor.
• Scheduling: Coordinate patient appointments efficiently to optimize the practice schedule.
• Financial Management: Accurately collect payments and assist with financial arrangements as needed.
• Support: Maintain a smooth workflow by collaborating closely with our clinical team and management. Qualifications
• Experience: Previous experience in a dental or medical front office is preferred.
• Software: Proficiency in Dentrix is highly preferred.
• Soft Skills: You are calm under pressure, exceptionally friendly, detail-oriented, and dependable. You view teamwork as essential to success.
• Education: High school diploma or equivalent. Why You’ll Love Working With Us
• Schedule: Monday – Thursday 8:00 AM – 5:00 PM, Friday 7:00 AM – 2:00 PM.
• Salary: $15.00 - $17.00 DOE
• Benefits: Dental benefits provided for employees.
• Perks: Uniforms/Scrubs provided, regular team bonuses, office parties, and catered lunches.
• Culture: We are a close-knit, supportive group. If you value a family-oriented workplace where your hard work is appreciated and rewarded, we would love to meet you.