Audi Aftersales Programme Development Manager

About The Role

Audi are recruiting for an Aftersales Programme Development Manager on a full time, permanent basis.

What you will be doing

• Reporting into the Aftersales Programme Manager you will be responsible for designing and developing projects and products to drive customer retention, network profitability and sustainable growth in network revenue.
• You will focus on maintaining existing customers, regaining lost customers and maximising margin and volume contribution.
• You will also grow and develop the range of network and customer offerings.

Skills & experience you can bring to the role

• Used to working with and managing external suppliers to deliver KPIs and SLAs.
• Experience of working in a customer focused organisation.
• Analytical skills and commercial ability to identify opportunities for revenue and/or growth.
• Good organisational and numerical skills to deliver projects within deadlines and budget.
• Strong communication and influencing skills across a range of stakeholders at all levels.
• Experience of delivering results through other functions and teams.

What can we offer you?

Along with a competitive salary, car schemes (including cars for family members), discretionary bonus, enhanced pension contributions, private healthcare, 27 days holiday plus bank holidays, 4 x life assurance & health & wellbeing support, we also offer a wide range of flexible benefits to suit you and your lifestyle.

Audi

Audi has always had a culture of innovation and pushing the boundaries. A strong work ethic and a vision to move things on sees many of the team willing to work hard to always achieve the best. People who work at Audi are proud of the brand and passionate about its history and future direction. We live and breathe the brand, with the customer at the centre of everything we do. If you're looking for a fast-paced environment with a culture of innovation and a can-do attitude, you're looking in the right place.

About Us

We're driven by difference. With six big brands under one roof - each with its own history, designs and innovations - we've created some of the world's most iconic vehicles, from luxury sports cars to family camper vans. Here, you'll discover opportunities, explore ideas and tackle challenges that you won't find anywhere else.

It takes a range of teams to make the Group successful. We all share the same aim: to deliver sustainable mobility for generations to come, while keeping the customer and their changing demands at the heart of everything we do.

There's never been a more exciting time to join our industry as it undergoes the biggest transformation for over 100 years. With digitalisation, electrification and driverless mobility all coming to the market, we're actively looking for people with new skills, knowledge, and outlooks. A brave new world demands brave, new, diverse people; so whatever your background, we would love to hear from you. We know that different perspectives and thought processes are vital as our industry goes through an exciting period of change.

To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage the application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.