On-Call Appointment Clerk

We are looking for an additional On-Call Appointment Clerk to support our growing customer base. If you have a strong work ethic, a “do whatever it takes” attitude, and can thrive in a family work environment – this is the job for you! Apply today to begin your journey with an established, reputable, family-oriented company that values its employees’ opinions and contributions!
 

Responsibilities

•     Answer inbound phone calls and respond to email inquiries
•     Perform outbound calls with existing customers
•     Create service tickets and schedule appointments accurately
•     Review customer account information.

•  Strong English verbal and written communication skills
•     Attention to detail and accuracy a must
•     Excellent email handling skills
•     Strong customer service focus with the ability to empathize as well as prioritize customers' needs
•     Must be able to multi-task
•     Solid sales acumen
•     Minimum typing skills of 30 words per minute
•     Determination to succeed
•     Personal accountability is a necessity
•     Contact Center background preferred
•     Bilingual (Spanish) is a plus.

All your information will be kept confidential according to EEO guidelines.