Senior Engineer, Service

Business Overview: Chubb is the leading provider of fire and security services and a part of the APi Group Corporation, a global, market-leading business service provider of safety and specialty services. Operating in 17 countries and home to 13,000 employees, chubb delights over 1 million customers annually. One of the best-known global safety and security providers, Chubb draws on more than 200 years of experience to provide branch-based, end-to-end, high-quality, reliable fire safety and security solutions from design and installation to monitoring and ongoing maintenance. The business unit is Chubb Systems Private Limited, a subsidiary of APi Global Corporation, and internally referenced as “Chubb India”. Chubb India provides Integrated Building Management solutions, which include supply, installation, commissioning, and maintenance of Building solutions such as Security systems, Fire detection, and alarms, access control, HVAC automation solutions, etc. The company has a PAN India presence, and the India head office is located in Bangalore. At Chubb, we believe that our people make a difference and invite you to apply to this exciting and rewarding opportunity.

Qualification • Years of Exp:4 to 6 years • Education: Bachelor’s degree in Instrumentation, Electronics • Desirable Skills: Experience in Fire and Security system field with knowledge of Access control, CCTV, Alarm systems, FAPA service and commissioning experience, BMS (Sauter and ALC Products knowledge) & IBMS. Job Responsibilities: • Providing Field service expertise, Service Execution, and building relationships with customers. • Perform routine Preventive maintenance, corrective maintenance, installation, commissioning, and general activities of BMS, fire, and security systems. • Provide technical support for the programming, configuration, and advanced troubleshooting of BMS, Fire, and Security systems. • Attending day-to-day service calls provided through our work management software from our dedicated service center. • Deliver end-to-end small-scale installations of BMS, Fire, and security Systems. • Work with supervisors to achieve high levels of customer satisfaction through direct customer contact. • Collaborating with sales and service teams to build relationships and support new projects with customers. • Ability to work on multiple sites. • Ability to communicate effectively with clients and internal team. • Willingness to assist and support others as required and to work effectively with team members. • Accomplish objectives effectively within the time frame given and carry out the associated tasks in an efficient and timely manner. • Handle daily troubleshooting and follow up on all open technical issues till the problems are resolved. • The ability to work safely so as not to cause or risk harm to oneself or others. Qualification / Experience • BMS understanding and experience across multiple system types (e.g, Sauter, ALC, and TRIDIUM - NIAGARA/JACE). • Fire and security system understanding and experience across multiple system types (like Lenel, Edwards, Notifier, Honeywell ProWatch, Siemens, Milestone, Gallagher, etc...) • Certification of any fire and Security systems will be an added advantage • Basic knowledge of hardware, network, and databases. • Strong self-learning ability, work independently • Excellent communication and interpersonal skills • Must be flexible to travel regularly and with short notice for the sake of customer satisfaction. • The incumbent should possess experience in working with typical customers like End users, Facility Management company etc. • Willing to travel for work

Additional Information

About Us, Our Culture & What We Can Offer You

Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe.  We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies

We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.

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