Commercial Account Executive

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

The Commercial Niche Practice (CNP) Account Executive plays a pivotal role in delivering exceptional client service, ensuring high levels of retention, and supporting new business growth in line with the Practice’s strategic objectives. Acting as a trusted advisor and risk mentor, you will adopt a client-centric approach to managing insurance programmes, providing tailored solutions, and helping clients effectively manage risk.

Our Ipswich branch is a high-performing, fast-paced environment where collaboration and ambition go hand in hand. You’ll be working alongside a team of like-minded professionals who are committed to delivering for clients and supporting each other’s success. With a strong track record of internal progression, this is a great opportunity to build your career in a branch that genuinely invests in its people.

How you'll make an impact

Client Relationship Management

• Build and maintain strong client relationships, positioning yourself as a trusted advisor.
• Understand client needs, anticipate future requirements, and deliver tailored insurance solutions.
• Conduct regular client reviews (in person and virtually) to assess satisfaction and identify opportunities.

Renewal & Policy Management

• Lead the full renewal process, including broking strategy, placement, and timeline management.
• Present optimal terms that align with client objectives.
• Support Account Handlers with technical expertise and query resolution.

New Business Development

• Partner with internal and central sales teams to identify and convert opportunities.
• Develop and deliver strategies to grow the client portfolio.
• Lead broking exercises, leveraging internal and external support functions.

Insurance Solutions & Risk Management

• Advise clients across a broad range of insurance products and solutions.
• Support clients in managing risk through effective risk management practices.

Operational Excellence

• Ensure adherence to processes, compliance, and due diligence standards.
• Manage escalated queries and address bad debt issues promptly.
• Stay informed on market trends, regulatory changes, and emerging risks.

Team Collaboration

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• Work closely with internal teams (Account Handlers, Risk Management, Broking, Leadership, LSE).
• Share knowledge and contribute to team development and continuous improvement.

About you

• Proven experience in an Account Executive role within general insurance.
• Strong knowledge of insurance products, markets, and placement strategies.
• Demonstrable experience managing client relationships and delivering retention and growth.
• Experience in negotiating and influencing to achieve positive client and business outcomes.
• Solid understanding of compliance and regulatory requirements.
• Eligible to work in the UK and travel as required.

#LI-JJG

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.