Branch Operations Administrator

Overview

General Summary

Review and utilize reports to support branches in areas they need to improve on operationally.

Responsibilities

Primary Duties and Responsibilities (Not intended to be fully inclusive of all tasks):

· Call and assist Managers on operational tasks needed at the branch (Be Understanding of their timeline for completion due to the other tasks they have)

· Communicate fraud/theft occurrences to local regions of the occurrence, sometimes the country

· Fill out Procurement sites for branches to fulfill their orders to State/Federal/Universities/Etc.

· Pull specialized reports together for Regionals/Operations Specialists

· Support the department in offloading operational tasks from regional managers

· Support new managers in operational procedures including open order report management, warranty procedures, non-stock equipment procedures, open PO review, WT performance, etc.

· Support Regional Managers in new manager on boarding checklists

· Maintain detailed branch feedback/performance reports as a result of communication to branches on exception reporting

· Monitor Branch Operations dashboard for key operational indicators

· Assist branch auditing teams with report generation and management

· Support Regional Managers with branch relocations, remodels, or new openings. This includes administratively (general contractors, electricians, move teams, shelving, bin locating etc.)

Qualifications

Required Skills

· Proficiency in excel

· Excellent verbal and written communication skills

· Operational Experience

· Order Processing Experience

Benefits

Dental Insurance Life Insurance Medical Insurance Paid Time Off Retirement Vision Insurance