Vehicle Fleet Lead

Overview

As Solus and Direct Line Auto Services come together as one team, we are growing our capability to support increased volumes and a wider range of services. The Vehicle Fleet Lead is a key role that provides first line leadership across our recovery and transportation operations, making sure our vehicles, drivers and processes run safely, efficiently and in line with legislation.

You will shape how we manage vehicle recovery and movement across multiple sites, develop best practice, and drive improvements that help us continue delivering great service to our customers.

Responsibilities

• Lead, coach and support a dispersed team, creating a positive culture and high standards across day‑to‑day operations
• Work with the Mobility and Insurance Manager to design, implement and monitor efficient systems for vehicle recovery and transportation
• Manage risk by delivering robust driver and vehicle audits and ensuring up‑to‑date compliance with all legislative requirements
• Plan and oversee maintenance schedules to minimise downtime of recovery vehicles
• Build effective relationships with operational stakeholders to support pricing, service quality and continuous improvement
• Maintain a central register of contracts, pricing and related documents
• Ensure all policies, procedures and procurement practices are followed
• Support wider business projects and collaboration across functions

Qualifications

• Effective and remote team management driving positive attitudes.
• Provide coaching on driver & vehicle safety / legislative procedures to protect business interests.
• Detailed understanding and experience of a multi-user vehicle fleet, including grey, owned and courtesy.
• Excellent organisational and influencing skills.
• Problem solving and analytical skills.
• Excellent communication skills both verbal and written.
• The role will involve adhoc travel to and from various locations as per business demand.